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06-26-2012, 04:23 PM
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#1 | | Ready to be Man handled by RS!
Join Date: May 2006 Location: Canada
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| Kingsway Auto Detail / A1DetailPlus.com TERRIBLE SERVICE
Ill go step by step.
-I ordered a car through a toyota dealership and was waiting for it to get delivered
-I told the salesman and the mechanics to NOT WASH VACUUM OR TAKE ANY OF THE FILM OFF THE CAR
-Picked up my BRAND NEW 2013 car on June 9th 2012
-Car had not been washed and ALL the film was still on the car from factory, (seat plastic, HOOD FILM, roof film, trunk film, etc.etc.)
-Called and booked an appointment @ Kingsway Auto Detail (east 5th ave in Vancouver) for June 18th (9 days after getting the car)
-Took it in to them to get it Paint Pro, Rust Pro, Undercoat
-Picked it up from them, and it was cool
HERE is where everything went downhill
-looked at the hood and there was a HUGEEEE gouge that ran the length of the hood from the front to back with a slight curve
-Showed them, they said they will fix it
-Took it back to them 8 days later (when they were free next)
-Dropped it off on the 26th June 2012 @ 9:00am
-They said it would take 1 hour, so "come back at 10:00am"
-I came at 1:45pm on the same day, they hadnt even touched it yet
-They said 10 minutes
-I left and called them at 2:30pm and they said 1 more hour... 3:30pm
-I went back to them and the scratch was still there
-I said:
me: the scratch is still there
them: yea man its too deep
me: ...uhhh yea, cause u did it
them: no we didnt, that wasnt us
me: yes you did, it wasnt like this when i picked the car up
them: it must have been the brush when they have it at the dealership
(this was bullcrap because no one washed my car)
me: i dont think so, it looks like someone rubbed it with a rag with a rock caught in it
them: no man, it musve been at the dealership as a display model
(bullcrap again because my car wasnt a display model, there was only 5 on the shipment and i reserved mine Mar. 31st 2012)
(DOUBLE BULLCRAP because no one took the film off my car until i took it home)
-then i left and went home
-these guys are fu(k|ng the worst, they wrecked my brand new car and not only ADMITTED it initially when i showed them the scratch, but then denied it one they figured out they couldnt get the scratch out. They did NOT fix it after they scratched my BRAND NEW car
I took my car to them to get something done... it came out scratched... they WILL not fix it... PERIOD
I would be VERY careful when dealing with these guys, they have VERY VERY little work ethics and did not show any remorse wrecking my brand new car.
Please be careful, im not trying to hate on them , im just telling you exactly what they did
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06-26-2012, 04:31 PM
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#2 | | Revscene.net has a homepage?!
Join Date: Feb 2012 Location: Richmond
Posts: 1,287
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Must be affiliated to Richmond Subaru 
Any pictures?
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06-26-2012, 04:43 PM
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#3 | | I AM
Join Date: Apr 2009 Location: Vancouver
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did you not tell them you told the dealership to leave all the plastics and what not on the car?
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06-26-2012, 04:45 PM
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#4 | | I Will not Admit my Addiction to RS
Join Date: Jan 2006 Location: Richmond
Posts: 565
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You park like old people fuck...
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06-26-2012, 04:47 PM
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#5 | | I don't get it either
Join Date: May 2005 Location: Richmond
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Sorry to hear about that man. thats the risk of sending your car to a detailer who hires high school drop outs for $8 per hour to wash cars.
usually you want to do a walk around the car with the manager before you leave it out, mark down all the imperfections, or in your case, perfections, so in the end when you pick it up there is nothing to dispute.
you can send them a letter threaten to file sue in small claim court (you can do it yourself, don't have to get a lawyer), and mention you would be willing to settle out of court for a repaint of the hood and cash compensation of $500 for your time or something.
they probably would just settle than to go through the hassle of going to court with you.
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06-26-2012, 04:50 PM
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#6 | | I Will not Admit my Addiction to RS
Join Date: Jan 2006 Location: Richmond
Posts: 565
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| Quote:
Originally Posted by Boostaholic  Usually you want to do a walk around the car with the manager before you leave it out, mark down all the imperfections, or in your case, perfections, so in the end when you pick it up there is nothing to dispute.
you can send them a letter threaten to file sue in small claim court (you can do it yourself, don't have to get a lawyer), and mention you would be willing to settle out of court for a repaint of the hood and cash compensation of $500 for your time or something.
they probably would just settle than to go through the hassle of going to court with you. | on a serious note, boostaholic has it right. They won't want to deal with court, especially since its their fault and it will cost them more in the long run. They just don't want to accept any blame
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You park like old people fuck...
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06-26-2012, 05:23 PM
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#7 | | I Will not Admit my Addiction to RS
Join Date: Dec 2002 Location: vancouver
Posts: 572
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well, i personally watched the OP remove teh plastic wrap off teh car... there was no damage to the car when the OP took delivery of it... i watched the car drive off the dealership lot... june 9 was the Regency Scion FR-S launch party... i was there in attendance...
if the OP claims that nobody has washed teh car since, then there should be no reason to doubt that the detail shop may have caused this damage... i would talk to the manager (i think his name is Nittun) and tell them this is an unnaceptable level of service and atleast get your money back... in full... if not, have them pay for the repairs...
when i pick up my car from the same dealership, i'm leaving the wrap on the car until it gets to my detailer who i know personally, so he can take care of my car...
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VZN185 - 32" BFG AT, 32" TOYO MT, OME suspension, ARB bumper, Warn winch, 3sixty LED light bar, TRD trans cooler, TRD exhaust, AMT sliders, budbuilt skids...
ZWA10 - stock F-sport with LEDs... fng@regencyauto.com | |
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06-26-2012, 05:35 PM
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#8 | | My dinner reheated before my turbo spooled
Join Date: Jan 2008 Location: Vancouver
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if you're this 'anal' about it...why not detail it yourself?
With the money you spent...coulda picked up an arsenal of quality detailing products. Instead they use commercial crap washed by an $8/hour employee.
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06-26-2012, 05:40 PM
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#9 | | Rs has made me the woman i am today!
Join Date: Jan 2012 Location: PENIS
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Why didn't you go to a revscene sponsor and went to some shady place on kingsway? This is even worse than buying a detail package from the dealer.  Did you check the odometer too? Guys there probably did a few donuts and burnouts.
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06-26-2012, 05:40 PM
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#10 | | I told him no, what y'all do?
Join Date: Aug 2006 Location: Vancouver
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| Quote:
Originally Posted by Nanaki | i know i'm wrong for it but that was the exact thing that came in to my mind reading this thread
__________________ Feedback
http://www.revscene.net/forums/showthread.php?t=611711 Quote: Greenstoner
1 rat shit ruins the whole congee
originalhypa
You cannot live the life of a whore and expect a monument to your chastity | Quote:
[22-12, 08:51]mellomandidnt think and went in straight..scrapped like a bitch
[17-09, 12:07]FastAnna glowjob
[17-09, 12:08]FastAnna I like dat
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06-26-2012, 06:13 PM
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#11 | | y'all better put some respeck on my name
Join Date: Dec 2002 Location: Vancouver
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Only good thing happening on on Kingsway is the hookers....oops did I say that out loud?
Back to the topic, do your own research online before taking your car to get work done.
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06-26-2012, 06:32 PM
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#12 | | First to fail !SG evar! Now i have yellow fever...
Join Date: Jan 2010
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^ dude, have you seen the hookers on kingsway?  | |
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06-26-2012, 07:00 PM
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#13 | | Revscene.net has a homepage?!
Join Date: Feb 2012 Location: Richmond
Posts: 1,287
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Why are you guys even looking for hookers?!
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VARIS STI "GOODSMILE" | |
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06-26-2012, 07:40 PM
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#14 | | Need to Seek Professional Help
Join Date: Mar 2012 Location: Richmond
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^ because hookers?  | |
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06-26-2012, 07:44 PM
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#15 | | Los Bastardo owned my ass at least once
Join Date: Jan 2010 Location: vancouver
Posts: 6,084
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| Quote:
Originally Posted by Redlines_Daily ^ dude, have you seen the hookers on kingsway? | they look a lot better than the hastings 
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[08-12, 00:25] Iceman-19 the owner was someone i knew. trusted him. that blew up in my face like i was a 19 year old jap girl at a bukkake party.
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06-26-2012, 07:54 PM
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#16 | | Rs has made me the man i am today!
Join Date: Sep 2002 Location: Vancouver
Posts: 3,109
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Let see some pics of the scratch.
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06-26-2012, 08:14 PM
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#17 |
Join Date: Apr 2006 Location: Burnaby
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typically you would take the film off at the dealer upon delivery, to check for any defects or transport damage.
do u have pics before / after?
__________________ Quote:
Originally Posted by jasonturbo Too bad it isn't about flipping cars to lose money, I'm really good at that. | Quote:
Originally Posted by SkunkWorks This wouldn't happen if you didn't drive a peasant car like an Audi... | Quote:
[14-05, 14:59] FastAnna You tiny bra wearing, gigantic son of a bitch
[15-05, 10:35] FastAnna Yeah I was dreaming of those big titties in that tiny bra
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Originally Posted by westopher I'd probably blow someone for that 911 | | |
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06-26-2012, 08:26 PM
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#18 | | Ready to be Man handled by RS!
Join Date: May 2006 Location: Canada
Posts: 82
Thanked 3 Times in 3 Posts
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| Quote:
Originally Posted by narfy well, i personally watched the OP remove teh plastic wrap off teh car... there was no damage to the car when the OP took delivery of it... i watched the car drive off the dealership lot... june 9 was the Regency Scion FR-S launch party... i was there in attendance...
if the OP claims that nobody has washed teh car since, then there should be no reason to doubt that the detail shop may have caused this damage... i would talk to the manager (i think his name is Nittun) and tell them this is an unnaceptable level of service and atleast get your money back... in full... if not, have them pay for the repairs...
when i pick up my car from the same dealership, i'm leaving the wrap on the car until it gets to my detailer who i know personally, so he can take care of my car... | i never said what car it was lol, and yea, i took the film off myself when i got home. Hood film, roof film, and doors and fenders and trunk,etc, etc, so no one at the dealership touched the car, i think you are thinking about a different car cause i drove home with the film on
Last edited by Shu_Hayate09; 06-26-2012 at 08:31 PM.
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06-26-2012, 08:27 PM
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#19 | | Ready to be Man handled by RS!
Join Date: May 2006 Location: Canada
Posts: 82
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Originally Posted by yray Why didn't you go to a revscene sponsor and went to some shady place on kingsway? This is even worse than buying a detail package from the dealer. Did you check the odometer too? Guys there probably did a few donuts and burnouts. | cuase i had hook ups, and got rust pro, paint pro, and undercoat for 140
and no, the ODO was left exactly where it was when i picked it up, probably .1 more or so but nothing more than a block long
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06-26-2012, 08:27 PM
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#20 | | #deephouse
Join Date: Mar 2010 Location: Vancouver
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Seymour had/have the best looking hookers..
THIS TOPIC IS NOW ABOUT HOOKERS.
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06-26-2012, 08:28 PM
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#21 | | Ready to be Man handled by RS!
Join Date: May 2006 Location: Canada
Posts: 82
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| Quote:
Originally Posted by Jah Dean Only good thing happening on on Kingsway is the hookers....oops did I say that out loud?
Back to the topic, do your own research online before taking your car to get work done. | yea i know, but the dealership i work at sends ALL their cars to these guys, and they do regency , and open road too, so they got a decent enough rep that i trusted them
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06-26-2012, 08:30 PM
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#22 | | RS.net, where our google ads make absolutely no sense!
Join Date: Sep 2001 Location: Vancouver, BC
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| Quote:
Originally Posted by Shu_Hayate09 cuase i had hook ups, and got rust pro, paint pro, and undercoat for 140
and no, the ODO was left exactly where it was when i picked it up, probably .1 more or so but nothing more than a block long | Well...you got what you paid for.
EDIT: and learn to use multi quote.
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Infiniti G20
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06-26-2012, 08:32 PM
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#23 | | Ready to be Man handled by RS!
Join Date: May 2006 Location: Canada
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Originally Posted by Dinan3 Let see some pics of the scratch. | i will post some
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06-26-2012, 08:32 PM
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#24 | | Ready to be Man handled by RS!
Join Date: May 2006 Location: Canada
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Originally Posted by littledog Well...you got what you paid for.
EDIT: and learn to use multi quote. | true that,
Last edited by Shu_Hayate09; 06-26-2012 at 08:47 PM.
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06-26-2012, 08:57 PM
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#25 | | Ready to be Man handled by RS!
Join Date: May 2006 Location: Canada
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