HNG auto sales in New west?

[subordinate]

Anyone been there before?
I'm prob going to be looking at something tomorrow, and I found nothing negative on google so far.

Curious if it's another sort of Kingsway sketch Dealership. Thanks

Edit: NVM, found some negative stuff, but any personal stories?

[CP.AR]

Sorry can't resist...

Spoiler!

on a serious note. If you do end up being interested in something on their lot, make sure you have it inspected by BCAA or otherwise. If they refuse to let you do that or come up with some bogus story of how you don't need to do it because they have it inspected by "professionals" already - walk away

[racerman88]

get the car inspected by BCAA or a shop that you trust to be safe.

[tegra7]

Originally Posted by racerman88

get the car inspected by BCAA or a shop that you trust to be safe.

These shady used car dealers will never let BCAA or a mechanic of your choice inspect the vehicle. They will insist their own mechanic inspect it for you.

[yz125chick]

Originally Posted by subordinate

Anyone been there before?
I'm prob going to be looking at something tomorrow, and I found nothing negative on google so far.

Curious if it's another sort of Kingsway sketch Dealership. Thanks

Edit: NVM, found some negative stuff, but any personal stories?

Hey, glad to see you found something before you bought a vehicle... I wasn't so lucky. Hense why I just spent the time creating this account just to make sure there is more awareness out there for people interested in HNG Auto sales. I WOULD NOT recommend this company. I purchased a salvage vehicle, the guy told me the damage was the the rear driver side of the vehicle and $3000.00. I was ok with this and trusted I was purchasing what he told me. The day after purchasing I started noticing what appeared to be a real shitty paint job on the passenger side. I called the guy and he denied their ever being damage other than what he told me. Then he further went to say he showed me all the damage in the pictures. I DID NOT see any pictures. He failed to show me those. So I requested he send them to me. He did, and not only was the spot he told me that was damaged NOT damaged at all, there was more damage and to the front and side of the vehicle. I called the guy again and he then told me he never said the rear was damaged. My boyfriend was there with me and he too could confirm everything this man said. Maybe I was too naive to think he was an honest man... still, is that any reason to get lied to and ripped off?? This is Canada! Not a 3rd world country. Id hope people have more respect. Anyways, hope this place gets shut down soon. I wasn't impressed.

[dared3vil0]

Trusting a used car dealer is one of the dumbest things you can do. They will deceit, and in most cases outright lie to get the sale. ALWAYS have it BCAA/Manufacturer dealer inspected. (i.e if you're buying a civic, have a honda dealer inspect it)

[lowside67]

So to confirm... you went to the shadiest looking tiny used car dealer, selling the absolute cheapest one on Craigslist, then realized it was a rebuilt (no shit), then decided to buy it anyways... and are now surprised that the car is not actually a perfect car that was barely damaged at all?

[GS8]

Originally Posted by yz125chick

This is Canada! Not a 3rd world country. Id hope people have more respect.

This is naivety right here ^

Don't mean that as a diss but these dealerships work by preying on the ignorant. If not the quality of their stock then by the crazy interest rates on their financing. There is no reason to ever buy vehicles from lots that are not even well kept. I drive by this place everyday and ask myself how are they still open. A quick Google search yields mostly complaints.

[lowside67]

There should be a rule that if you are going to fail somebody, you have to post something. I am curious what in my post merits a fail. Whatever, I digress...

My family operated a car dealership, our family business, for 20 years doing our very best to operate in an ethical and honest way in a tough business to make a living at and it absolutely pisses me right off to see stuff like this. People would come in to our dealership and complain that our local, BC, 1-owner car with service records was overpriced and then go buy a rebuilt piece of crap, then post online that all used car dealerships are scum and lie and cheat customers.

The reality is that there is no free lunch - a good car costs more than a poor example and if it's cheaper, there's a reason. Contrary to whatever the dealer, body shop, or your uncle in the business is telling you - cars are usually written off because they are damaged to the point where it doesn't make sense to fix them. If you are buying a $20,000 car and the guy is telling you that it was rebuilt over a $3,000 claim, use your brain and think - would ICBC really pay the guy $20k for his car and sell it at auction for $5000 to somebody who will rebuild it, eating $15k out of pocket, rather than just pay $3k to fix it? I don't think so...

Anyways, if you can actually prove any of your allegations then go to the motor dealer counsel as they are extremely aggressive in protecting the rights of the consumer, but if it's just a case of buyers remorse twisting your recollection of the facts presented to you and it's properly disclosed in writing and safely repaired, good luck...

[Evolutionian]

hmmm, for those of you who bought some shitty vehicle because you believed that the sales person did not do their jobs properly, you can always go to the VSA to file a complaint, sometimes it forces them to come out and deal with it.

my personal experience with Messiah Motors in Surrey BC. same trick, very nice sales person, very respectful, very informative, however, not completely informative. I was looking at a 2004 RX-8 and was trading in my modded 2006 Mazda3, I was told the RX-8 was in good shape, but weeks after I switch into the RX-8 I realize I had to double clutch to get into 2nd gear.. and the boss did not want to honor the repair, so I had to go to VSA..

this is when shit gets funny. when the sales person wrote the purchase agreement, they only put down the trade-in value of $10,000 but forgot the write down what $ I will be rolling into the new car payment (because I still have left over payment on the mazda3).. so basically when the boss found out, he came asking me to go re-sign a contract.

in the end, VSA told Messiah to either give me my car back, or take back the RX-8, and regardless of which choice they make, they were not allowed to change the purchase agreement..

so basically, I walked away with no car, no payment, no debt (originally still owe $10,000 on the Mazda3) and driven a Mazda RX-8 for free for 3 month.. only out for gas money..

Dont get me wrong, I wanted to take my Mazda3 back, but Messiah had already parted out the modds and could not return it to the original shape and condition.

so.. yeah.. try VSA..

[StylinRed]

no sorry no experience

but i do know a couple people who've bought from euromerc over the years (they're next door to hng) and they seemed to have good experiences

[jpark]

Mostly agree with lowside's opinion except...
a "clean title" car can be worse than a rebuilt car in terms of ex-damages. People drink and drive, or speed, crash them, sell it to wreckers without insurance process and wreckers either decide to part out or rebuild them because they got the sources. And if they do rebuild them, than bam, a clean title car that people will have no idea of what has happened in the past. (This actually happens a lot, not just occasionally)

I used to purely rely on the vehicle title itself and basically categorized all clean title cars as damage free and "Safe to buy" cars. However, after being in the Auto parts, icbc salvage industry for some time now, I've come to realize that you cant purely rely on the vehicle title itself. Make sure to check everything you can, bring it to your personal mechanic, even though the car shows clean title. Applies especially more at small dealerships as such.

[Yodamaster]

Most people buy into cars without thinking, as most people have no interest in knowing what makes a car tick. When checking out a used car, it's incredibly simple to run a few tests to see if anything major is wrong, all you'll need are some basic tools.

Such simple tasks as;

-Checking fluid levels and condition (especially the oil)

-Running a compression test (takes less than 30 minutes, minimal tools)

-Getting under the car to check out the condition of the chassis, suspension, and drivetrain. Push and pull on major assemblies to check for excess play, worn bushings and mounts can lead to other problems down the road.

-Checking the tires for wear and proper inflation

-Seeing that the body lines are straight and even, check under the carpet (if possible) and behind removable trim panels to see that the chassis isn't crumpled, stretched, rusted out, or poorly covered up from previous "repairs".

When you look at a car's condition, you are seeing how much the previous owner(s) cared about maintenance. It's easily accessible knowledge, and as long as you're willing to get a bit dirty, you'll come out of the situation with a better idea of what you're really looking at.

It's best to follow up with a trip to a licensed mechanic, to have the finer details looked over.

[PLUJ]

Don't buy a used car from a dealership, buy from an owner on craigslist and get it checked out by a mechanic.

[yz125chick]

Wow, feeds can get fiesty fast lol.
Just wanna say that yes, maybe my ignorence was dumb, but hey i live in a small town on a small island where the shady looking car lots are actually the ones locally owned by the family that lives down the street. And it is the larger dealerships that rip you off more often... My first car I bought on Ebay, never even saw it in person until it drove into my driveway. I had it inspected and a friend of mine picked it up. The lady who sold it was kind, normal, disclosed everything she knew and it was never in an accident. Ive put money into it, had issues, so what. All cars need maintenance and break down over time.
The vehicle I bought off HNG has not given me "problems" (yet) as many of you may think my complaint is about. (I am getting it inspected this week to make sure everything is good). Its a fine vehicle, and I know a lot of ppl that buy salvage because they ARE cheaper and prove to be just as fine as any vehicle if rebuilt properly. I could buy a new vehicle off a lot and have the motor blow up just as easily... Ive seen it happen lots.
The fact of the matter is that the salesman told me one thing, when it was another. I just dont understand why, when I already knew there was damage to the vehicle, he would say it was one side, when it was the other. And then lie to me over the phone that he never said that. Maybe the guy is just an idiot and doesnt know his vehicles that well. Even if I asked him, he could have said there were no pictures to show. Doesnt matter if I had the vehicle inpected or not, they would not be able to tell me what the damage to the vehicle was originally and what work had been done. Only ICBC would have full details on that, and they do not generally disclose this as these "Salvage" vehicles are bought at auctions online with only pictures to "explain" the damage.
So really, I don't believe I am dumb. Naive to trust maybe, but no more of an idiot than the innocent 18 yr old whos saved her pennies to buy her first car and gets ripped off because they don't teach you how to avoid scammers in school.
My post wasnt a sob story to make ppl feel bad about my own misjudgement, its so that maybe the next person interested in the dealership will think twice and not have to learn the hard way.

[yz125chick]

Originally Posted by lowside67

There should be a rule that if you are going to fail somebody, you have to post something. I am curious what in my post merits a fail. Whatever, I digress...

My family operated a car dealership, our family business, for 20 years doing our very best to operate in an ethical and honest way in a tough business to make a living at and it absolutely pisses me right off to see stuff like this. People would come in to our dealership and complain that our local, BC, 1-owner car with service records was overpriced and then go buy a rebuilt piece of crap, then post online that all used car dealerships are scum and lie and cheat customers.

The reality is that there is no free lunch - a good car costs more than a poor example and if it's cheaper, there's a reason. Contrary to whatever the dealer, body shop, or your uncle in the business is telling you - cars are usually written off because they are damaged to the point where it doesn't make sense to fix them. If you are buying a $20,000 car and the guy is telling you that it was rebuilt over a $3,000 claim, use your brain and think - would ICBC really pay the guy $20k for his car and sell it at auction for $5000 to somebody who will rebuild it, eating $15k out of pocket, rather than just pay $3k to fix it? I don't think so...

Anyways, if you can actually prove any of your allegations then go to the motor dealer counsel as they are extremely aggressive in protecting the rights of the consumer, but if it's just a case of buyers remorse twisting your recollection of the facts presented to you and it's properly disclosed in writing and safely repaired, good luck...

Just wanna say to you Lowside... I never bashed "Used Car Dealerships" hense why I bought from one lol... No, I dont believe all used car dealerships are shady pieces of shit, maybe I wanted to believe that not all people are lieing basterds either. Thats why if anyone wants to call be dumb for buying used and salvaged, you are only saying yourself that no one should be trusted.... sounds a little contradicting.
ALL i was really getting at in my post was to bring awareness to others looking into HNG.

[lowside67]

Originally Posted by yz125chick

Just wanna say to you Lowside... I never bashed "Used Car Dealerships" hense why I bought from one lol... No, I dont believe all used car dealerships are shady pieces of shit, maybe I wanted to believe that not all people are lieing basterds either.

I was responding to the post after yours...

[suzuka84]

I will start recording conversations with the used car sales going forward. Too much 'he said she said' going on to work solely off the words of both parties. It's time to put these guys on camera and make them sweat.

[lowside67]

Recording a conversation is not the answer... the answer is to make sure that anything that is affecting YOUR decision on whether or not to buy a car is WRITTEN DOWN on the purchase agreement. There is no difficult after the fact - if you can prove something is not as written down on the bill of sale, you WILL get your money back via the VSA, no questions asked.

[freakshow]

You should always have everything written on paper, but I also feel that if you go to a place to buy a car and think, wow, this is so shady, i better get every single word down on a legally binding contract.. you should probably buy a car elsewhere..