Friend bought an a4 at richmond audi. The sales person didn't know much about the car, and instead of offering him the best package, gave him the second best package and did add ons that resulted the car being the same price as the fully packaged car but with less bells and whistles. Went to talk to the manager and he says that the customer spent way too long at the dealership bargaining and that he sells cars in less than an hour. Continues to undermine my friend and insult his intelligence.

Oh also has bullshit fees that I have never seen in any other luxury dealership.

standardized merc servicehttp://winter.remobgaman.com/3.jpg

I bought my W212 at Mercedes on Boundary and had great customer service there.

who was the sales guy and what kind of dealer fees?

Things like dealer prep... which was a few bills, weather mats and/or wheel locks for a few bills. I don't want to name the sales person because I personally was not there. Although I talked to her afterwards, she didn't seem like she cared that she didn't provide better service because she might have been ignorant.

The feature that my friend wanted was rear view camera. The package that he got only came with rear sensors and the best package came with rear view camera and better speakers, blind assist, etc. She opted to do the second package and do an 800 dollar add on for the camera instead of offering him the better package. My friend was only aware of that after I brought it up to him. Seems like they just want to get the car off the lot.

^paying $500 to put mats, wheel locks and some kid to scratch up your car :lawl:

Any other in depth review for Mercedes Benz Richmond?

Majority of the reviews here seem to be for Audi

you'll have much more luck posting on vansky.com for these 2 dealers

:troll:

^

:heckno:

anyone else to chime in?

if you need a merc, go find patrick @ MB richmond

my family has been buying mercs off that guy ever since we landed.

if you want a fair deal, feel free to PM me... i'll give you a name and just say that person referred you. hopefully you guys will get a good deal

will give Patrick a call !