| Vancouver Auto Chat 2016 VAC Community Head Moderator: Raid3n |
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02-21-2016, 08:52 PM
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#151 | | I contribute to threads in the offtopic forum
Join Date: Dec 2011 Location: BC
Posts: 2,630
Thanked 3,200 Times in 1,014 Posts
Failed 336 Times in 69 Posts
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+1 for Auto tech Alignment. They've worked on all my cars and they always have neat cars at their shop. I work in the same complex as Auto Tech.
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Integra Type R 00-0853
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02-21-2016, 11:07 PM
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#152 | | Need my Daily Fix of RS
Join Date: Feb 2007 Location: white rock
Posts: 261
Thanked 10 Times in 8 Posts
Failed 11 Times in 2 Posts
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Whats the going rate for alignments these days anyways
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02-22-2016, 01:31 AM
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#153 | | NOOB, Not Quite a Regular!
Join Date: Jan 2015
Posts: 46
Thanked 29 Times in 13 Posts
Failed 49 Times in 10 Posts
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Originally Posted by jpark  Ive had some terrible experience at Dales before as well with my s2000. Long story short, they misquoted me on labor hours, went 2 hrs over the quoted hours without my consent and basically treated me like I was an idiot.
I did make a thread about it on the suspension section here on rs but the mods deleted it for some reason after Jason chimed in (Still wondering why that thread got deleted?)
On the forums he posted saying that he does not tolerate such misquotation and rude attitudes towards customers and apologized asking me to contact him through email and we can resolve a problem. I did contact him the next day and all i got was a pointless reply from him bragging about his shops reputation by saying how hes been in the business for years and how people with lambos come to his shop from out of town etc. Nothing was ever resolved, i just stopped bothering. | I can confirm this.
Had a horrible experience there myself a few years back. Insanely over priced, bad communication and ultimately my problem was not resolved.
Front desk staff had a snide, rude and snotty attitude as well.
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02-22-2016, 05:35 AM
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#154 | | NOOB, Not Quite a Regular!
Join Date: Apr 2014 Location: Poco
Posts: 34
Thanked 70 Times in 12 Posts
Failed 1 Time in 1 Post
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was there a few months ago and received the same great service I always do. Definitly one of my preferred shops to go to.
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02-22-2016, 08:57 AM
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#155 | | Ready to be Man handled by RS!
Join Date: Apr 2005 Location: 555
Posts: 84
Thanked 30 Times in 12 Posts
Failed 27 Times in 3 Posts
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Why would they refuse to do an alignment on your vehicle because of your alarm system?
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02-22-2016, 09:20 AM
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#156 | | Captain Happy Bubble is my Homeboy
Join Date: Aug 2014 Location: Cloverdale
Posts: 319
Thanked 956 Times in 170 Posts
Failed 27 Times in 8 Posts
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Nothing but good things to say about Dales
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02-22-2016, 09:48 AM
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#157 | | Rs has made me the woman i am today!
Join Date: Apr 2007 Location: Langley
Posts: 4,131
Thanked 3,423 Times in 1,297 Posts
Failed 92 Times in 70 Posts
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They do good work but aren't cheap. Kind of odd cause it costed around 400 bucks to install and align my coilovers and rear shocks on my F150. A couple of months later I went to get the coilovers adjusted down about 3/4" and a complimentary alignment and it was 300 bucks. From what I understand the coilovers didn't have to be taken off the car to be adjusted either.
The most annoying part is both times I called to make an appointment and both times it's "bring your car in before 9am and pick it up at the end of the day"...which is as late as 8pm.The last time they didn't even start on my truck till after 4pm. Kind of defeats the point of making an appointment.
So again, their work is top notch but there are some annoyances.
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02-22-2016, 10:05 AM
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#158 | | Diagonally parked in a parallel universe
Join Date: Mar 2013 Location: work
Posts: 1,451
Thanked 963 Times in 337 Posts
Failed 1,004 Times in 194 Posts
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What i thought was funny was how one of the workers there wrote up a review portraying himself as a happy customer lol
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02-22-2016, 10:07 AM
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#159 | | Diagonally parked in a parallel universe
Join Date: Mar 2013 Location: work
Posts: 1,451
Thanked 963 Times in 337 Posts
Failed 1,004 Times in 194 Posts
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I was happy when i went there the one time a few years back though.
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02-22-2016, 11:36 PM
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#160 | | NOOB, Not Quite a Regular!
Join Date: Jun 2009
Posts: 47
Thanked 41 Times in 7 Posts
Failed 1 Time in 1 Post
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Had an alignment done there last year, great price and great service.
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02-22-2016, 11:51 PM
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#161 | | I Will not Admit my Addiction to RS
Join Date: Jan 2008 Location: burnaby
Posts: 535
Thanked 1,207 Times in 168 Posts
Failed 168 Times in 33 Posts
| Quote:
Originally Posted by MarkyMark They do good work but aren't cheap. Kind of odd cause it costed around 400 bucks to install and align my coilovers and rear shocks on my F150. A couple of months later I went to get the coilovers adjusted down about 3/4" and a complimentary alignment and it was 300 bucks. From what I understand the coilovers didn't have to be taken off the car to be adjusted either.
The most annoying part is both times I called to make an appointment and both times it's "bring your car in before 9am and pick it up at the end of the day"...which is as late as 8pm.The last time they didn't even start on my truck till after 4pm. Kind of defeats the point of making an appointment.
So again, their work is top notch but there are some annoyances. | yeah.. I don't really get the point of making an appointment then drop your car off first thing in the morning and get it back end of the day
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03-08-2016, 09:40 AM
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#162 | | Ready to be Man handled by RS!
Join Date: Apr 2005 Location: 555
Posts: 84
Thanked 30 Times in 12 Posts
Failed 27 Times in 3 Posts
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Did you drop it off Saturday? Saturday is their "drop off only" day, where you're car "will be ready when it's ready."
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03-08-2016, 09:54 AM
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#163 | | Rs has made me the woman i am today!
Join Date: Apr 2007 Location: Langley
Posts: 4,131
Thanked 3,423 Times in 1,297 Posts
Failed 92 Times in 70 Posts
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Originally Posted by ziegs2020 Did you drop it off Saturday? Saturday is their "drop off only" day, where you're car "will be ready when it's ready." | Nope both times were mid week
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03-08-2016, 10:12 AM
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#164 | | My homepage has been set to RS
Join Date: May 2011 Location: Langley
Posts: 2,297
Thanked 503 Times in 282 Posts
Failed 56 Times in 36 Posts
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they are a so called "sponsor" for our van subaru club but dont have a set discount set up for our group which I find weird...I mean if you are going to sponsor our club and we bring our cars to your shop for work I would expect some sort of discount plain and simple! We tried doing a group buy of parts but that fell thru when since there were no savings or deals....
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03-10-2016, 09:50 AM
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#165 | | I WANT MY 10 YEARS BACK FROM RS.net!
Join Date: Oct 2007 Location: Vancouver BC
Posts: 22,114
Thanked 9,873 Times in 3,928 Posts
Failed 881 Times in 421 Posts
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on Dales facebook they actually ranted about a customer and resorted to name-calling https://www.facebook.com/dales.align...0209787088989/
ive no problem with shops charging inspection fee and yeah some customers are a PITA to deal with...but bite your tongue because ranting publically makes me question the shop's professionalism...seems similar to the recent DK body shop debacle...not to the same extent by any means but I was surprised an established business would post this.
Last edited by twitchyzero; 03-10-2016 at 09:57 AM.
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