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09-23-2015, 09:14 AM
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#26 | | Everyone wants a piece of R S...
Join Date: Aug 2005 Location: Alberta
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Came back yesterday afternoon from my flight from New Orleans and was not able to use my Nexus card because my iris scan wasn't set up?
Anyone know the process to fix this as well as getting my card to work at the Global Entry to speed up the process? I probably should've asked while I was still there but rushed out as my ride was already waiting.
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09-23-2015, 09:19 AM
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#27 | | I subscribe to the Revscene NWS thread(s)
Join Date: Jan 2007 Location: Vancouver
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Originally Posted by thegentleman  Came back yesterday afternoon from my flight from New Orleans and was not able to use my Nexus card because my iris scan wasn't set up?
Anyone know the process to fix this as well as getting my card to work at the Global Entry to speed up the process? I probably should've asked while I was still there but rushed out as my ride was already waiting. | You should already be set up for Global Entry by default. If you did your interview at one of the land entry points, you may not have had an iris scan done. I know the airport (YVR) NEXUS office can add your iris scan. Not sure of which other locations other than the airport that do iris scan though. I'd call them though to see whether you can just do walk in for the iris scan or if you require an appointment.
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09-23-2015, 09:57 AM
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#28 | | Diagonally parked in a parallel universe
Join Date: Jul 2012 Location: Burnaby
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You have to have had your iris scanned to be approved for Nexus air travel, otherwise it is for ground crossings only. The YVR office has an iris scanner to set this up, you'll have to inquire which other offices have it as well.
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09-23-2015, 10:44 AM
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#29 | | I subscribe to the Fight Club ONLY
Join Date: Aug 2007 Location: Paradise, BC
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If you are just adding the iris scan to your Nexus card, I am reasonably certain that you can just drop into their Main Street office and make the request -- no appointment needed. You might end up waiting for a while because they'll probably just slot you in between other appointments.
Obviously, it is best to bring your passport and Nexus card with you for this.
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09-24-2015, 08:20 AM
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#30 | | I subscribe to the Revscene NWS thread(s)
Join Date: Jan 2007 Location: Vancouver
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Looks like the website mentions which locations have iris scan capability: NEXUS - Enrolment Centres
So basically Blaine land crossing, the downtown location and YVR for locations within driving distance. They do ask you to call them though for the iris photograph so I'm guessing some sort of prior appointment is needed.
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09-24-2015, 12:58 PM
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#31 | | WOAH! i think Vtec just kicked in!
Join Date: Mar 2013 Location: Y
Posts: 1,604
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Originally Posted by syee Looks like the website mentions which locations have iris scan capability: NEXUS - Enrolment Centres
So basically Blaine land crossing, the downtown location and YVR for locations within driving distance. They do ask you to call them though for the iris photograph so I'm guessing some sort of prior appointment is needed. | I can confirm you can just walk up to the YVR one. Takes literary 45 seconds. They take a look at your NEXUS card, take your passport, go to the back to photocopy it, and then you're on your way.
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09-24-2015, 02:13 PM
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#32 | | RS Veteran
Join Date: Dec 2001 Location: GTA
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Originally Posted by bcrdukes This is exactly what I'm used to doing - using the passport on the US Customs side. Before, you could use the card, but not anymore. You must have your passport and it's been a while since they changed it. | Just wanted to follow up and confirm:
Going into the US via airport - You must scan your passport at the GOES machine. I tried using the NEXUS card and it doesn't work.
If it works for you, great. But it hasn't for me. I don't know how US CBP will react. I'm not prepared to miss any flights to find out. 
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09-26-2015, 08:24 PM
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#33 | | Rs has made me the woman i am today!
Join Date: Oct 2001 Location: Here! n There!
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Travelled last july and it specified to insert my passport
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