| BillyBishop | 10-28-2017 04:54 PM |
Quote:
Originally Posted by kross9
(Post 8868988)
So after about a year and half of owning my 5X...
My phone finally succumbed to the dreaded boot-loop... phone froze up for a couple mins then boot looped after 45min or so it was back on the welcome screen used shortly then back to the loop.
Has anyone had any luck in fixing it or having support from LG or their provider?
| Google replaced mine with a refurb unit four months out of their 1-year warranty.
I have the 32GB model which is apparently a USA only model. This means only LG USA can do repairs -- and that only if you have an address in the USA. Instead of dealing with that hassle, I explained to Google my situation and they authorized a RMA for me. Two weeks later I had my replacement (and a black one too which is nice because I regretted getting white initially).
No boot loop on my replacement yet but battery life is spectacularly horrendous. Phone will also go from ~20% to zero within seconds sometimes. | 