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12-03-2015, 03:54 PM
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#226 | | RS Licensed Vendor
Join Date: Apr 2001 Location: 604
Posts: 14,501
Thanked 995 Times in 327 Posts
Failed 34 Times in 13 Posts
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Man these jokers are so hard to reach. I think I give up. They don't answer calls, they don't call back when they say they will. I think I've been optimistic and civil about this whole ordeal but this is it. I throw in the towel, my patience has been pushed to the limit.
I've been waiting for a grill for over a month and a half because they fucked it up the 3rd time I brought it in. He says he'll order it and have it painted so I can just come in and get it done. Call them/msg them to see if they have it in yet. No reply. Couple weeks later I finally get a hold of somebody and then he tells me he'll order it again. "I'll order it now, Let you know when it comes in". So another week or so I start calling more consistently and finally someone answers the phone. Now apparently there's a new owner, I talk to him and he says he'll talk to Talah. I call back couple days later to see what's going on, after 3 calls through out the day I reach Talah. Then he tells me he talked with the other guy and that there's no stock, they ordered it and it'll be awhile.
Since I couldn't get anyone to answer the phone today, I decided to just call Brian Jessel myself(@3pm dec.3)(closest BMW to them) and they'll have it to me tomorrow by noon.
Right about now, I've just about had it with these guys and their lies.
So now I feel ripped off. I've paid EXTRA money for work, that took 5X longer than expected, was given a beater loaner car that leaked oil on my garage floor (his reply when I told him was "lol oh yeah, I forgot to mention that"), less than stellar paint job, a grill they managed to fuck up while painting my bumper. So I'm out money for the grill they fucked up and I'm paying some ACTUAL competent people to do it. Let alone you broke the gas cap and denied it. (Why would you need to fill gas or open the gas cap if you weren't driving my car or working in that area?). I feel my car has come back to me in worse shape than when I brought it in. I just wanted some hairline cracks in the lip and chip in the middle of the bumper repaired. There's no actual damage otherwise.
Seriously, do us all a favour and be out of the business. I'm sick of this back and forth stuff, don't even care to fake my niceness about this shit experience anymore. The fact you told me it's not available, and I just called and they said I'll see it tomorrow was my final straw.
You constantly lie, charge more than others and do sub par work, drive peoples cars around like its yours and deny it also, and never keep your word. I'm just angry now. No I will not defend you about it, no I will not give it another chance, I'll just cut my loses and pay again to fix the things your shop fucked up.
GIVE ME all my money back, pay for the grill and I can pretend it never happened. The gas cap/oil stains/kms on car/and my headaches are on the house.
/end rant
Last edited by Cman333; 12-05-2015 at 04:25 PM.
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12-03-2015, 04:22 PM
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#227 | | #deephouse
Join Date: Mar 2010 Location: Vancouver
Posts: 4,194
Thanked 4,704 Times in 1,243 Posts
Failed 469 Times in 123 Posts
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@cman333 , let me know if you want work done next time , ill refer you to a shop with no bullshit attached.
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12-03-2015, 04:23 PM
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#228 | | I STILL don't get it
Join Date: Mar 2011 Location: Burnaby
Posts: 460
Thanked 694 Times in 157 Posts
Failed 4 Times in 3 Posts
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time for small claims? plenty of chances to own up to the bullshit by now tbh.
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12-03-2015, 04:32 PM
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#229 | | My homepage has been set to RS
Join Date: Nov 2008 Location: vancouver
Posts: 2,285
Thanked 2,563 Times in 565 Posts
Failed 319 Times in 66 Posts
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RIP
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12-03-2015, 04:36 PM
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#230 | | My dinner reheated before my turbo spooled
Join Date: Oct 2002 Location: vancouver
Posts: 1,766
Thanked 640 Times in 242 Posts
Failed 12 Times in 9 Posts
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Make a yelp account so others don't have the same shitty experience you did.
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12-03-2015, 04:40 PM
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#231 | | RS Licensed Vendor
Join Date: Apr 2001 Location: 604
Posts: 14,501
Thanked 995 Times in 327 Posts
Failed 34 Times in 13 Posts
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Originally Posted by VR6GTI  Make a yelp account so others don't have the same shitty experience you did. | I did on google and FB. Even told them to take the picture of my car off their FB.
their 4.4 stars and higher is what mislead me to begin with. I think all you guys with the bad experience probably should also review before some other unsuspecting person walks in thinking they're gonna get awesome work.
I wish meme started this thread weeks prior. I wouldn't have went to VIP to begin with. Honest reviews are pretty important. Wish I didn't only see the one sided ones only.
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12-03-2015, 04:53 PM
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#232 | | I contribute to threads in the offtopic forum
Join Date: Mar 2004 Location: Vancouver
Posts: 2,799
Thanked 1,831 Times in 587 Posts
Failed 72 Times in 31 Posts
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Originally Posted by Cman333 I did on google and FB. Even told them to take the picture of my car off their FB.
their 4.4 stars and higher is what mislead me to begin with. I think all you guys with the bad experience probably should also review before some other unsuspecting person walks in thinking they're gonna get awesome work.
I wish meme started this thread weeks prior. I wouldn't have went to VIP to begin with. Honest reviews are pretty important. Wish I didn't only see the one sided ones only. | 3.4 on FB now it seems.
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12-03-2015, 05:08 PM
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#233 | | I *heart* Revscene.net very Muchie
Join Date: Sep 2007 Location: Vancouver
Posts: 3,918
Thanked 1,825 Times in 523 Posts
Failed 276 Times in 88 Posts
| Quote:
Originally Posted by Cman333 Man these jokers are so hard to reach. I think I give up. They don't answer calls, they don't call back when they say they will. I think I've been optimistic and civil about this whole ordeal but this is it. I throw in the towel, my patience has been pushed to the limit.
I've been waiting for a grill for over a month and a half because they fucked it up the 3rd time I brought it in. He says he'll order it and have it painted so I can just come in and get it done. Call them/msg them to see if they have it in yet. No reply. Couple weeks later I finally get a hold of somebody and then he tells me he'll order it again. "I'll order it now, Let you know when it comes in". So another week or so I start calling more consistently and finally someone answers the phone. Now apparently there's a new owner, I talk to him and he says he'll talk to Talah. I call back couple days later to see what's going on, after 3 calls through out the day I reach Talah. Then he tells me he talked with the other guy and that there's no stock, they ordered it and it'll be awhile.
Since I couldn't get anyone to answer the phone, I decided to just call Brian Jessel myself(@3pm dec.3)(closest BMW to them) and they'll have it to me tomorrow by noon.
Right about now, I've just about had it with these guys and their lies.
So now I feel ripped off. I've paid EXTRA money for work, that took 5X longer than expected, was given a beater loaner car that leaked oil on my garage floor (his reply when I told him was "lol oh yeah, I forgot to mention that"), less than stellar paint job, a grill they managed to fuck up while painting my bumper. So I'm out money for the grill they fucked up and I'm paying some ACTUAL competent people to do it. Let alone you broke the gas cap and denied it. (Why would you need to fill gas or open the gas cap if you weren't driving my car or working in that area?). I feel my car has come back to me in worse shape than when I brought it in. I just wanted some hairline cracks in the lip and chip in the middle of the bumper repaired. There's no actual damage otherwise.
Seriously, do us all a favour and be out of the business. I'm sick of this back and forth stuff, don't even care to fake my niceness about this shit experience anymore. The fact you told me it's not available, and I just called and they said I'll see it tomorrow was my final straw.
You constantly lie, charge more than others and do sub par work, drive peoples cars around like its yours and deny it also, and never keep your word. I'm just angry now. No I will not defend you about it, no I will not give it another chance, I'll just cut my loses and pay again to fix the things your shop fucked up.
GIVE ME all my money back, pay for the grill. The gas cap/oil stains/kms on car/and my headaches are on the house.
/end rant |
Man they probably drove your car hard as fuck... I am sure glad I didnt take my car in for repairs when he pm'd me.
Last edited by hotong; 12-03-2015 at 05:13 PM.
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12-03-2015, 05:11 PM
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#234 | | My homepage has been set to RS
Join Date: May 2009 Location: Burnaby BC
Posts: 2,246
Thanked 2,657 Times in 543 Posts
Failed 43 Times in 25 Posts
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@cman333 Not sure if I'm talking to the same guy at BPG that we normally deal with, but if you need any parts, paint or information you could always try calling the owner of the shop I'm at. I'm sure Billy will be able to hook you up with some better pricing for body shops and parts
@thread ... shit I now know what shop to definitely avoid. Seems like it's mistakes due to the same habit the owner has. Sure you learn from your mistakes, but mistakes in small amounts. Not so much just lack of common sense, right now you're pretty much learning from your mistakes at the cost of your customers. Not just small things here and there either. Do you not have any morals at all? How do you not feel like shit after you've been bashed so many times and still do the same things with other people's cars.
On another note, unplugging the dashcam is pretty common. We do it sometimes at our shop, but mainly if the car is staying for a few days so we don't have trouble starting it. If it's a simple in and out we don't usually unplug the dashcam. When I took my car over to TSS for mounting and balancing of tires they also unplugged my dashcam, didn't realize it until I got to work afterwards and noticed a dangling wire. Of course, I was slightly confused on why they took it off for a simple tire mounting, but it doesn't phase me at all in regards to my confidence in their work, they're still a great shop. I still remember when I had my hybrid and pulled it into Honda for some sort of maintenance, the mechanics had a good laugh at my car when it was pulled inside, pointing at the hood and spoiler  They saw the dashcam and they instantly stopped laughing and unplugged the cam lmao
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12-03-2015, 05:14 PM
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#235 | | I *heart* Revscene.net very Muchie
Join Date: Sep 2007 Location: Vancouver
Posts: 3,918
Thanked 1,825 Times in 523 Posts
Failed 276 Times in 88 Posts
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^ pics of hybrid
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12-03-2015, 05:19 PM
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#236 | | My homepage has been set to RS
Join Date: May 2009 Location: Burnaby BC
Posts: 2,246
Thanked 2,657 Times in 543 Posts
Failed 43 Times in 25 Posts
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Kind of embarrassing LOL, first car. But here's how it last sat before my step brother took it 
The carbon hood ahah | |
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12-03-2015, 06:05 PM
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#237 | | I *Fwap* *Fwap* *Fwap* to RS
Join Date: May 2007 Location: Burnaby
Posts: 1,518
Thanked 1,536 Times in 427 Posts
Failed 170 Times in 59 Posts
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sorry if this has been mentioned before as i haven't gone through every page. am i correct to say that the shop is icbc accredited? i drive by there often and see that awning/signage.
if they are pulling these stunts, can you folks not call icbc and complain about their shady practices and crappy work? if everything here said is true, their accreditation should be pulled and not cause other folks more troubles and headaches. no one's car should be treated this way.
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12-03-2015, 06:31 PM
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#238 | | Throw yo paws in da air!
Join Date: Apr 2011 Location: State of Trance
Posts: 5,125
Thanked 2,779 Times in 957 Posts
Failed 217 Times in 61 Posts
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Cman have you been in contact with TS through RS ? he seems to be on here quite regularly, maybe instead of trying to call the shops for week pm him here and msg him regularly? I know you shouldnt have to, but just a sugggestion D:
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12-03-2015, 06:31 PM
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#239 | | Where's my RS Christmas Lobster?!
Join Date: Sep 2004
Posts: 890
Thanked 326 Times in 112 Posts
Failed 24 Times in 14 Posts
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Originally Posted by tegra7 Is VIP an icbc valet shop? If so, this thread should be forwarded to icbc. | Quote:
Originally Posted by westopher Dude chill the fuck out. If you have had an issue with the shop go ahead and tell them your issues. Otherwise you are just being malicious.
If people that have had experiences with the shop feel that is necessary sure, but why are you interested in that? | Been mention before
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12-03-2015, 07:01 PM
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#240 | | RS Licensed Vendor
Join Date: Apr 2001 Location: 604
Posts: 14,501
Thanked 995 Times in 327 Posts
Failed 34 Times in 13 Posts
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Originally Posted by XplicitLuder Cman have you been in contact with TS through RS ? he seems to be on here quite regularly, maybe instead of trying to call the shops for week pm him here and msg him regularly? I know you shouldnt have to, but just a sugggestion D: | I FB msg'd him few times over the last week or so. Once I made the post he msg'd me back on FB messenger pretty quickly.
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12-03-2015, 07:39 PM
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#241 | | The Brown Reason
Join Date: Jan 2007 Location: Whalley
Posts: 4,607
Thanked 5,863 Times in 1,525 Posts
Failed 221 Times in 97 Posts
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__________________ Quote: |
Originally Posted by bcrdukes fuck this shit, i'm out | | |
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12-03-2015, 07:40 PM
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#242 | | I bringith the lowerballerith
Join Date: Dec 2011 Location: Coquitlam
Posts: 1,114
Thanked 721 Times in 189 Posts
Failed 43 Times in 13 Posts
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12-03-2015, 09:11 PM
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#243 | | I *heart* Revscene.net very Muchie
Join Date: Apr 2006 Location: 3rdrckfrmthesn
Posts: 3,701
Thanked 3,899 Times in 1,380 Posts
Failed 42 Times in 24 Posts
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Originally Posted by OGCStrike | Seriously! This is getting ridiculous. Cman, time for some small claims action. Free parking at my place 
Talah, clearly you are not interested in growing your business, especially if there is a new owner present(or maybe that was BS, who knows), but at least have the decency to post in here and let people know what's up so this can be put to bed. Maybe you're stepping away from the company due to stress, who knows. Without any public insight from you we're all just gonna think the worst.
The fact that this thread was created, you chimed in multiple times admitting your poor decision making skills and yet you are STILL pulling this BS is just crazy to me. It's a damn shame is what it is.  | |
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12-03-2015, 09:57 PM
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#244 | | RS Licensed Vendor
Join Date: Apr 2001 Location: 604
Posts: 14,501
Thanked 995 Times in 327 Posts
Failed 34 Times in 13 Posts
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There's already a new owner. I think they're transitioning ownership. The new guy Sam sounds competent but still no one answering the phone, and no returned phone calls when they said they would. I'm sick of waiting and getting bs answers to string me along.
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12-03-2015, 10:05 PM
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#245 | | RS has made me the bitter person i am today!
Join Date: Feb 2013 Location: Vancouver
Posts: 4,865
Thanked 7,763 Times in 2,315 Posts
Failed 409 Times in 181 Posts
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The saga continues.
Cman I feel you man. You've cut your losses and said your peace, easiest thing to do is just move on now. There is nothing more to be had getting worked up over crap like this, there is enough shit to deal with in everyone's day with work/school, family, friends, hobbies, etc. that wasting time even thinking about this any further is not productive.
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12-03-2015, 10:36 PM
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#246 | | 14 dolla balla aint got nothing on me!
Join Date: Dec 2008 Location: Vancouver
Posts: 655
Thanked 469 Times in 109 Posts
Failed 306 Times in 50 Posts
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dude cut the middle man and just go str8 to Fastrack Autobody if you want it done right the first time seriously.
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12-03-2015, 10:46 PM
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#247 | | Need to Seek Professional Help
Join Date: Mar 2008 Location: secret lair
Posts: 1,048
Thanked 172 Times in 62 Posts
Failed 26 Times in 12 Posts
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Well spring meet will be awkward. Wonder whose car he be drivin
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my vehicles are slow ffffuuuuu
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12-03-2015, 10:53 PM
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#248 | | I wish I was where I was when I wished I was here
Join Date: Feb 2010 Location: West Coast
Posts: 4,931
Thanked 3,098 Times in 733 Posts
Failed 703 Times in 219 Posts
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^ Nice user handle
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Cadillac CTS (Current) | |
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12-03-2015, 11:00 PM
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#249 | | It's like going crazy when you're already nuts
Join Date: Aug 2005
Posts: 5,904
Thanked 3,066 Times in 793 Posts
Failed 90 Times in 38 Posts
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I hope my hardtop can be fixed up under warranty. Ts14 said he'd fix it (improper prep) but with this new owner, I'm hoping I don't get owned. 450 to repaint a roof was a bit steep IMO but he assured me that it would be done to a high standard...
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12-03-2015, 11:05 PM
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#250 | | I Will not Admit my Addiction to RS
Join Date: Feb 2010 Location: my car
Posts: 583
Thanked 2,331 Times in 213 Posts
Failed 21 Times in 6 Posts
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UGH i got a pm aswell asking if i needed work done which i am
I definitely considered them as the review back then was really good.
Thanks @meme405 for the thread save me the headache and trouble forsure!
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