mr_chin | 10-12-2015 05:49 AM | Just want to add my experience with VIP.
I had a scratch I need to repair on my rear fender, passenger door, and one corner of my bumper. AK quoted $2k plus, another shop quoted me close to $2k. VIP, specifically TS, the owner, said he'll do them all for $1k. Can't pass that up right?
The job was done extremely well especially for that price. However, there are some things to point out. TS was honest enough to tell me that they accidentally did some over spray on my hood and that took them extra hours to clean it off. Okay, that's fine, as long as it doesn't result in more damage.
He also mentioned that he had to repaint the whole bumper. That kind of got to me a bit because now my bumper isn't factory anymore. I shrugged it off eventually.
He also unplugged my dash cam and removed the sd card from it. Why? I'm pretty sure the workers were chilling in my car with the A/C on (this was back in the summer). Little did they know, I can check the range of how much of my remaining gas will get me in my info on my nav screen. Prior to the repair, I noted that it was 53 km (I brought the car in with the gas light on). After the repair, it was 44 km. 9km gone, and I'm pretty sure it can't be from moving my car from the outside to the inside and to the paint booth and back out. Any why do they have to unplug my dash cam when they're working on the body of my car? Ok, not that big of a deal I guess.
I also notice the three times I went to see him, first time to get a quote, second time to drop off the car, and third to pick it up. He was never there initially, and always pulled up in a white 350z/370z. The first time I commented on the car and he told me it's a customer's car.
Anyways, the next day after picking up my car, I noticed my front license plate wasn't mounted back on. I checked in the trunk and it was dismantled from the frame with the bolts all over this box I had in there. I try to mount it back on and to my surprise, one of the bolt was screwed onto the frame so tight, I couldn't get it off. So now it got me thinking, how did they get it off without take the bolt off. I look under my bumper and guess what? One third of the plastic where the bolt goes into is gone. Apparently they couldn't get the plate off and decide to just pull it off. So this is why they repainted my bumper probably because of damages getting the license plate off. I'm not sure if TS knows about this because when I went and picked up my car, there were several teenagers working on my car and no I didn't go back and ask him, nor would I bring it back for him to fix after all that I've noticed.
Aside from all of those, the painting job was very good, almost like new. They also vacuumed and cleaned the inside of my car. Cleaned my rims, claimed they wax and polished my whole car (I said claimed because some spots were still noticeably untouched), and when I was backing out, my side mirrors were still folded in and one of the teenager ran up to my passenger side and helped me put it back in place, very nice of him. |