REVscene Automotive Forum - DK Customs Auto Body Bad Experience

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- - DK Customs Auto Body Bad Experience (https://www.revscene.net/forums/707498-dk-customs-auto-body-bad-experience.html)

I've done similar work in my art class back in elementary school

I know I'm getting old and crotchety, but when a business owner responds to an issue or accusation as inappropriately as Mr. DK Customs did earlier in this thread, it means I would never, ever use their services. He probably couldn't give a hoot about my personal opinion as it's only one person, but I've got to assume that there are many other folks like me on this forum. If you want my business, show me that you can respond rationally to negativity.

Why an owner would trash a customer in an online forum, whether right or wrong, is beyond me.

Literally the worst thing that could happen to me right now would be to lose all internet and not be able to follow this thread.
:yuno:

Quote:

Originally Posted by DKonnin (Post 8724438)

Hello,

You should be ashamed regardless charging someone for the work that was done. You obviously don't have very high standards and cannot be that busy if you considered doing this $120 job.
Live and learn OP

Quote:

Originally Posted by evlee (Post 8724447)

Spoiler!

lol I stay away from any fking business waving this corny banner.

I think where http://www.nextmovie.com/wp-content/...kyo-drift2.jpg has lost everyone is pretty simple ...

It shouldnt matter how much he pays you, wheter its 10$ or 100$ , painting it properly is painting it properly,

http://i.imgur.com/dQpcS8c.png

You never had your lip... You never had your car.

This guy even went as far as to block and remove any negative reviews on his business.
Been in business 1 month and already on the RS radar.....best just close doors now before this goes to page 18 :P

Quote:

Originally Posted by evlee (Post 8724447)

Maybe a coincidence but..... they share the same logo...... just sayin'
http://i67.tinypic.com/ohlsfb.jpg

Wrong company lol

Quote:

Originally Posted by PLUJ (Post 8724355)

Spoiler!

Quote:

Originally Posted by DKonnin (Post 8724438)

Spoiler!

Okay, so we have the customer and shop owner pointing fingers at one another. Great. It's a he-said, she-said stand off.

I don't suppose either of you took photos of the lip in it's pre-painted, post-dropped off condition?

No?

That there is the reason why I take photos of anything that leave my possession and gets handed to someone else.

So, there are screen captures of the conversation? Great. Any desire to post 'em so we get proof as to who said what?

If not, your post is just as good (or bad) as the shop owner's.

That said...

Referring to the pictures in the first post, though, and completely ignoring the absolutely shitty prep work that was done (not gonna comment on who did or didn't do it), the paint job itself looks pretty dismal. Yes, runs aren't unheard of, even in high end paint jobs, but at least wet sand that shit out and touch it up. It looks like the first time I ever spray bombed something. And even then I sanded it back down and redid it.

Oh, and VIP was my first go-to thought as well. However, say what you will about them, at least TS had some semblance of admitting to his wrongdoing.

Edit: Just realized this from the first post:

Quote:

Originally Posted by PLUJ (Post 8724355)

"Also the actual shop he operates at isn't called Dkcustom5. (Won’t name the actual shop, since he probably rents the workspace)"

....What?

Follow DKCUSTOM5 on Instagram. See for yourself. From now on I will post pictures so close to the paint that you won't be able to miss a single dust spot.

Feel free for anyone to stop by for a coffee and watch me paint as well. You will see why I can't run my business for cheap customers.

God bless you all and may you all have a great weekend especially Ken. I hope you get your lip fixed.

It's not like I have customers from revscene anyways. I am happy for any publicity good or bad so thanks to everyone in this thread who thanked or hated I appreciate you all no sarcasm intended.

Cheers

I think the biggest lesson here in this thread is this:

Stock is best. Don't mod your car.

Another fly by night hack that won't last. Funny someone should mention VIP, their ads disappeared from craigslist right about the same time DK started popping up.

VIP used to spam craigslist with multiple ads a day same as this hack. I'll be flagging his ads off.

You should have never responded to this thread. You only made yourself look even stupider, especially the last half of your first post calling OP out and bad mouthing him.

If your gonna defend yourself don't make it personal, lay out the facts and let others decide. Making rude comments only skews their opinion of you and their end decision.

Onto this little gem:

Quote:

Originally Posted by DKonnin (Post 8724602)

It's not like I have customers from revscene anyways. I am happy for any publicity good or bad so thanks to everyone in this thread who thanked or hated I appreciate you all no sarcasm intended

You're a moron. This forum has like 70,000 users, 90% of which are in Vancouver, this forum is also read by countless other people in Vancouver. If you think no users/readers are your customers you are seriously stupid.

I still can't believe how many bodyshops fail to see the business angle of getting this forum behind them. We are car enthusiasts, most of us are willing to give up a lot more than other customers in terms of time and money in return for quality. We are probably some of the easier customers you will have if you SIMPLY DO GOOD WORK. And yet we get ignored by bodyshops because they just like the easy hugely profitable ICBC jobs where they can pray on stupid customers that don't even do a walk around of their cars before driving them out of the shop.

Why did you remove your Facebook page? Lmao

Please stop using the tag #revscene to promote your business. Just want to see local cars. I already see enough Acurakuza lol

so why say you do not get much business from revscene, but tag revscene in every post?!

Quote:

Originally Posted by meme405 (Post 8724622)

I still can't believe how many bodyshops fail to see the business angle of getting this forum behind them. We are car enthusiasts, most of us are willing to give up a lot more than other customers in terms of time and money in return for quality. We are probably some of the easier customers you will have if you SIMPLY DO GOOD WORK. And yet we get ignored by bodyshops because they just like the easy hugely profitable ICBC jobs where they can pray on stupid customers that don't even do a walk around of their cars before driving them out of the shop.

You have no idea

Quote:

Originally Posted by DKonnin (Post 8724602)

Fine let's say you do quality work, but the way you conduct yourself as a owner of this business is atrocious. The way you talk about the customer, then they way you call out people on revscene. You keep saying he's a kid, but I think your the kid that have no idea how to treat customers or potential customers. May be take a look at this thread and learn how to treat customers better, with so much competition in your area of work why would anyone go somewhere that they call their customer names.

If you wanted to defend yourself in this thread you could have done it in a professional manner, first you should know your clients name, don't say ken or Ben, you probably know it, you just wanted to say that to belittle their credibility, second don't call them out as a kid, does that matter? Are kids not a customer. Also don't say that he's a kid and probably 100$ is all he has. That's just makes you an asshole.

Your not seeing the whole picture, the kid could have had brought you a bunch of business potentially. That kids father could have owned a dealership and may have used you as a bodyshop for many cars.

Your like that type of waiter who treats a table who spends hundreds dollars really well, but treats the other table who only ordered drinks terribly only later realize the people having drinks were friends with your boss.

Are there no regulations for non-icbc body shops? :fulloffuck:

your business is done...over what, $9 profit?

doesn't own up to dog shit performance, insults a customer publicly and then tries to promote his social media on a grill thread :victory::lawl:

Quote:

Originally Posted by DKonnin (Post 8724438)

It wasn't worth my time in any way but I just felt like I should say yes because you looked 14 and I figured all you had was that 100 bucks.

don't agree to the task if you aren't gonna perform to standard and/or stand behind your work. If this type of work is passable, you're effectively undermining your industry while lowballing market rates for a quick cash. Your customers deserve better...but so does your fellow body shop colleagues.

I was once in OP's shoes and did a private deal and the panels came back very mismatched. Shop probably just treated me like some "kid" who didn't know any better. Several ICBC claims prior had no such problems...cash price = garbage work. They eventually redid 1 of 3 panels but i'm still left unhappy..never again you get what you pay for...but at the same time the work should be consistent for repeat customers regardless of ICBC or private deal.

Quote:

Originally Posted by DKonnin (Post 8724602)

Donkey Kong, no one wants to follow you on Instagram on here and care about your pictures on social media. Obviously you only post the good pictures and not your paint running, dusted particle paint jobs.

If a customer is too cheap for you, why even accept their business

Even if you paid me, I wouldn't bring my car to your shop considering how you treat your customers.

I’m going to hold off from posting screenshots of the conversation for now, as I think I have gotten my point across. But if Damir has any disagreements with anything I have said in my posts, I have no problem posting them.

I appreciate the responses guys.

Quote:

Originally Posted by DKonnin (Post 8724438)

For the love of god I knew this little kid would post a bad review and try to make me look bad.

So this kid Ben or Ken or Dave messages me inquiring about painting a front lip. The regular procedure if the lip is brand new goes as follows:

I'm actually sorry I even took the job. It wasn't worth my time in any way but I just felt like I should say yes because you looked 14 and I figured all you had was that 100 bucks.

You call him a little kid but he seems more mature and articulate than you. YOU sound like a little kid whining and complaining on here.

A proper bodyshop would have a painter that can mix their own paint and can tint down paint to what color they need. I have seen a few shop that goes to Lordco to mix their paint and wow, sometime I think lordco don't care what they mix. It was a night a day difference in color. I worked with a painter that I thought was very good at mixing paint and tinting color down to what he need to blend when painting, he was even able to mix color from scratch with out paint code. I think runs on paint will always happen, but not fixing the runs before a customer come pick it up is not professional, unless they don't see it. On big jobs sometime runs happen around corners that you don't see but on a little piece like a front lip should had been picked up right away.

Like everyone else said if you can't do it for that amount, why take in a job that you can't properly do. Don't half ass something, it will come back and bite you.