DK Customs Auto Body Bad Experience

[Verdasco]

Originally Posted by FatalCloud

^^wtf...you expect a business to honestly say 'i'm not going to do a good job', every business to get your business is going to say i'm going to do a good job, even canadian tire or mr lube. you do get what you pay for. so if you go into some dinky unknown shop and they tell you that your lip will be painted amazingly and in 'mint' condition for $50, you're going to say ok, because you said so, goes against any logical sense whatsoever.

where did I mention the business should say "we are not going to do a good job"?

I said "decline the service"


As a business owner, knowing the outcome will be shit, would you accept it in terms of ethics and the effect of future customers looking at the paint quality?


fuck no! It will not bring in new clients (actually defers them from doing any business with us if they saw shit quality paint job)

edit: I rather not do the crappy paint job when I know the quality will be shit, has to be perfect imo. Not worth the headache afterwards as I mentioned

[fliptuner]

Cheap price is no excuse for shit work. The shop quoted the price, not the customer. There should be an expected, minimum level of quality - which this did not meet.

BTW is this a legitimate business or just a guy that paints out of a shop, for cash?

[MarkyMark]

Originally Posted by LenovoTurbo

The thing with "you get what you pay for" doesn't really apply here. The customers were confirmed it will be done well and in "mint" condition.

Then after it's done, it wasn't done well they were told "it's few hundred dollar paint job, cant expect mint, you get what you pay for" etc.

Then right of the bat, you should just tell the truth that you were not going to do a good job on it instead of lying to them.

There's always going to be lying greaseballs, so while a business should be upfront about if they can meet your expectations or not, using sound judgement can save you a lot of grief.

Walk into any car dealership and ask them if they can detail your car so it's perfect, no swirls whatsoever. They'll tell you "oh sure for 200 bucks this car will look like it rolled off the showroom floor".

Go get your car back, roll it into the sun and tell me how far your 200 bucks got you.

[FatalCloud]

Originally Posted by Verdasco

where did I mention the business should say "we are not going to do a good job"?

I said "decline the service"


As a business owner, knowing the outcome will be shit, would you accept it in terms of ethics and the effect of future customers looking at the paint quality?


fuck no! It will not bring in new clients (actually defers them from doing any business with us if they saw shit quality paint job)

edit: I rather not do the crappy paint job when I know the quality will be shit, has to be perfect imo. Not worth the headache afterwards as I mentioned

i wasn't talking to you, but thks for the fail and assumption. and while i agree on the effect of future business/customers, ppl are in business to make $, there are little to no ethics in business lmao and their definition of perfect is much different than a customers perfect, depending on surprise! $$$. if i'm charging you only $1500 for a full car paint, i'm not going to spend my time and effort to make sure every little thing is perfect. not a chance.

[LenovoTurbo]

Originally Posted by MarkyMark

There's always going to be lying greaseballs, so while a business should be upfront about if they can meet your expectations or not, using sound judgement can save you a lot of grief.

Walk into any car dealership and ask them if they can detail your car so it's perfect, no swirls whatsoever. They'll tell you "oh sure for 200 bucks this car will look like it rolled off the showroom floor".

Go get your car back, roll it into the sun and tell me how far your 200 bucks got you.

Yes, but for new independent shops, their success depends on word of mouth and reviews. If business owners choose to use these practices to get their customers, they should be prepared for any repercussions.

[MarkyMark]

Originally Posted by LenovoTurbo

Yes, but for new independent shops, their success depends on word of mouth and reviews. If business owners choose to use these practices to get their customers, they should be prepared for any repercussions.

Yep I agree this guys business is going to tank with work like that, but now OP is out the 100+ bucks and pretty much has to take it somewhere else to get it done properly. In this case both parties lose because one guy assumed a cheap quote would still give top notch results, and the other figured he could shit all over the thing and assume OP would think it was paint.

[kr4l]

Originally Posted by LenovoTurbo

The thing with "you get what you pay for" doesn't really apply here. The customers were confirmed it will be done well and in "mint" condition.

Then after it's done, it wasn't done well they were told "it's few hundred dollar paint job, cant expect mint, you get what you pay for" etc.

Then right of the bat, you should just tell the truth that you were not going to do a good job on it instead of lying to them.

The 'you get what you pay for' applies to every single thing in life. If you believe for a second what other people tell you, you have a lot to learn. People are out to get your money, not be your friend

[kr4l]

Originally Posted by fliptuner

Cheap price is no excuse for shit work. The shop quoted the price, not the customer. There should be an expected, minimum level of quality - which this did not meet.

BTW is this a legitimate business or just a guy that paints out of a shop, for cash?

Cheap price is no 'excuse' for shit work, but in all honesty, it looks like a great '$1500' paint job. I'm no car or paint or bodywork expert, but even I know a full car paint job would run minimum $5000 with a quick google search

In the end, take this as lesson learned and move on.

[Cman333]

Originally Posted by MarkyMark

if I've learned anything over the years its that 'cheap' and 'quality' do not mix when it comes to bodywork.

In my experience with Talha, sometimes MORE expensive quotes can equate to the same shitty result.

I paid like 25% more than a few reputable shops quotes and got shit work. Did my research online, read reviews, checked out the cars they've worked on, talked to couple friends that got work done there. I thought I did my due diligence.

Wasn't until my car went back a 3rd time that Meme on RS make the VIP thread. By then I was too late.

Thanks OP for making this thread. It does help people make better informed decisions on which places to go.

Personally I would never take my car or clients car to DK just soley on the lack of professionalism. This is literally VIP 2.0. Shops run by unprofessional "kids" aren't my cup of tea. I don't think the bad paint was the worst part, I think DK calling his clients "kids" and "cheap" goes to show who's really the "kid" in this situation.

Side note: I've been on RS for almost 2 decades and probably have been driving tuned cars longer than 99.5% of you RS'ers. Does saying that give me more Internet Authority?

[flagella]

Man people are just arguing in circles. I don't see any point this thread needs to even continue. We live in an imperfect world. OP learned his lessons that due diligence can save him time and money. DK learned (I hope) that quoting cheaper price is not an excuse for shoddy work. Unfortunately, things like this will continue to happen because there will always be people looking for easy money and naive people who fall for it.

Thanks to the internet, words can spread quickly and shops like this will not sustain for long.

[kr4l]

Originally Posted by Cman333

In my experience with Talha, sometimes MORE expensive quotes can equate to the same shitty result.

I paid like 25% more than a few reputable shops quotes and got shit work. Did my research online, read reviews, checked out the cars they've worked on, talked to couple friends that got work done there. I thought I did my due diligence.

Wasn't until my car went back a 3rd time that Meme on RS make the VIP thread. By then I was too late.

Thanks OP for making this thread. It does help people make better informed decisions on which places to go.

Personally I would never take my car or clients car to DK just soley on the lack of professionalism. This is literally VIP 2.0. Shops run by unprofessional "kids" aren't my cup of tea. I don't think the bad paint was the worst part, I think DK calling his clients "kids" and "cheap" goes to show who's really the "kid" in this situation.

Side note: I've been on RS for almost 2 decades and probably have been driving tuned cars longer than 99.5% of you RS'ers. Does saying that give me more Internet Authority?

There is a difference between low cost / shit work and high cost / shit work. You're situation definitely needed some attention as like you said, you did do your due diligence and paid more than average.

But getting "good deal", you should kind of expect that something is going to be up, especially with SUCH a good deal.

I'm not defending this guys works cause it is pretty bad and I wouldn't take my car there

[Soundy]

Originally Posted by flagella

Man people are just arguing in circles. I don't see any point this thread needs to even continue.

[Berzerker]

How the fuck is this thread 6 pages long??? Because RS.


Berz out.

[Acura604]

should just dipped it white with pearlizer. would have matched better than that...um. ..paint job ?

[twitchyzero]

Originally Posted by DKonnin

I was probably driving tuned cars before half of you got your license

me too

Need for Speed: Underground

All that grandiose talk and now knowing your experience level and final products of your work I think the issue goes beyond professionalism/ethics/business practice.

I would not take all the comments in here as negative bashing and hope you really learn from this or you'll need to carve out another line of work.

[Akinari]

Too many threads complaining about poor experiences at body shops, not enough threads praising good experiences at body shops. Where does one go to get a good paint job? I remember when I had a BMW E90 323i front bumper that needed to be repainted white when I scratched it, I went to Jetway, paid either $250 or $300 I don't remember, they had it done in one day, no runs, no drips, perfect paint, I made sure with the owner that everything would be done up to original condition and "look exactly the same as it did before". I'm boggled as to how a shop that's pretty much off the radar can do such a great job in such a short period of time and charge such a reasonable amount, where shops are overcharging and do a dog shit job?

[Dragon-88]

Originally Posted by Akinari

Too many threads complaining about poor experiences at body shops, not enough threads praising good experiences at body shops. Where does one go to get a good paint job? I remember when I had a BMW E90 323i front bumper that needed to be repainted white when I scratched it, I went to Jetway, paid either $250 or $300 I don't remember, they had it done in one day, no runs, no drips, perfect paint, I made sure with the owner that everything would be done up to original condition and "look exactly the same as it did before". I'm boggled as to how a shop that's pretty much off the radar can do such a great job in such a short period of time and charge such a reasonable amount, where shops are overcharging and do a dog shit job?

I've also had family members use jetway.. Always great service. Price is right, good quality and fast turnaround.

[604STIG]

I've used Mint Autobody in Burnaby to have my front bumpers painted quite a few times on various cars, work has always been top notch and never been hassled or given problems.

[AzNightmare]

A shop can mark up prices, it's how they make money. But they should NEVER lie about the service and quality they can offer.

For example, the place I got my spoiler painted, they told me upfront, I can pay "this" much if I want a basic paint job done. Or I can pay more and they'll do extra this and that. Do you just want something that will look good as you're driving by, and it'll look good from 10 feet away? Or do you want a Ferrari finish so that people can examine it up close when you take your car to a car show?

Shops should be giving you options like that, instead of just quoting you something, and then saying well, what do you expect? It only cost you "this" much.

[LP700-4]

How much should a shop be charging to fix and paint a front lip. Theres a bit of damage on it on one side.

Something like this

Spoiler!

Srs question. Need it painted before RS meet.

Edit: Pic of damage

Spoiler!

[Berzerker]

Without seeing the damage that is in impossible question to answer.

Berz out.

[you!]

Originally Posted by LP700-4

How much should a shop be charging to fix and paint a front lip. Theres a bit of damage on it on one side.

Something like this

Spoiler!

Srs question. Need it painted before RS meet.

Edit: Pic of damage

Spoiler!

DK customs can fix that up for you for only $100 and I promise you that it will look "awesome"!

[Lomac]

Originally Posted by mmmmmic

Considering this website has been around for 15 years, I'm pretty sure a large chunk of us are a little older than 25...

[BoostedBB6]

Originally Posted by Lomac

Considering this website has been around for 15 years, I'm pretty sure a large chunk of us are a little older than 25...

This is exactly what I was thinking. DK was 13 when I started posting on RS hahah. And it was years before that that I was "driving tuned cars"......oh man, kids these days are just plain stupid.

[nabs]

Originally Posted by Lomac

Considering this website has been around for 15 years, I'm pretty sure a large chunk of us are a little older than 25...

a little older???