So I called ICBC for the third time as a follow up and apparently there was no tow pending for my car because I haven't chosen a designated body shop yet, even though the last two adjusters I spoke with told me I could discuss that with the estimater at a later time.
Anyways, I went with Ben Auto on Clark Dr. at the recommendation of one of my customers. Thing is this shop is a complete question mark to me right now and I have no reassurance that they will do good work. Does ICBC do a quality check after said body shop has been done with the car to ensure its been fixed to an acceptable standard or do I have to take the car as they present it to me?