| Vancouver Auto Chat 2016 VAC Community Head Moderator: Raid3n |
 | 
05-16-2016, 06:07 PM
|
#1 | | My homepage has been set to RS
Join Date: Mar 2004 Location: East Van
Posts: 2,160
Thanked 854 Times in 422 Posts
Failed 22 Times in 18 Posts
| Vancouver Honda (Marine and Oak)
Hi Guys,
Just wanted to give you a heads up that I've been having a huge headache with Vancouver Honda's service department recently. I'm not sure if this has anything to do with their new ownership (recently purchased by Dilawri Group).
Scheduled an oil change last weekend (I usually go through Surrey Honda, but they were full and Vancouver Honda is close by to me). Oil change was fine, but they washed my car afterwards, and when I got home, I noticed that all the plastic trim pieces including the side mirrors had really bad staining all over them. I went in last Monday morning and they said they needed the car for a few hours to fix it. I was going out of town, so they said to bring it back next when when I was back.
Brought in this morning, and they took it in for a few hours. They stated it was a de-greaser that was sprayed on the car prior to the wash, it was left in the heat/sun for too long, and it stained the plastic trim. They applied some type of oil-based lubricant to the trim pieces to cover up the stains. The service adviser I have been dealing with the entire time also stated that it should be fine and is a long term solution, although I am skeptical. Seems that it could wash off over a period of time... that remains to be seen I assume.
Anyways, I needed to get back to work after picking up the car this afternoon. Got into the car and noticed that they had also detailed the interior of the car without my permission. They used some type of interior detailer shine on all surfaces. As long as this stuff hasn't damaged the pieces, whatever, I can deal with that. But whoever did it was rushing, and droplets of the oil-based solution/spray ended up on my red seats (2014 Civic Si) and the stains are pretty visible.
Question is, I don't really want to deal with them anymore, since they continue to do damage my car performing services I'm not authorizing.
Is there any product that I can safely use to get the detailing spray out of the seats on my own? Or should I be going back to them?
| 
|  | |
05-16-2016, 06:57 PM
|
#2 | | Diagonally parked in a parallel universe
Join Date: Jul 2012 Location: Burnaby
Posts: 1,415
Thanked 569 Times in 301 Posts
Failed 25 Times in 14 Posts
|
GO BACK, if you try to apply something on your own there's a strong chance that it may things worse, in which case you'll be SOL and any repairs after that will be entirely on you.
__________________
2000 Honda Civic
2002 Honda Accord Coupe
2005 Ford F-150 XLT
2008 Mercedes C300
2012 Ford F-150 XLT
2014 Ford F-150 FX4 - Current
1999 Chevy Trailblazer
2008 Range Rover Sport Supercharged
2015 Honda Civic Coupe EX-L
2018 Honda HR-V Touring
2019 Audi A4 Technik - Current
2012 Porsche 911 Targa 4 - Current
1995 Kawasaki ZX-6R
2005 Yamaha R6 - RIP
2006 Yamaha R6 50th Anniversary Edition - Current
IG: G_SPYDER91
| |
| | |
05-16-2016, 07:16 PM
|
#3 | | I contribute to threads in the offtopic forum
Join Date: Jul 2012 Location: Vancouver
Posts: 2,915
Thanked 4,452 Times in 1,028 Posts
Failed 263 Times in 82 Posts
|
For your plastic parts if the stains come back, you could use meguiars plastix polish on them then add some black plastic protectant on top and it'll last a long time. Either way the plastic will fade from being in the sun too long and you would have to reapply the protectant. The interior detail shine I'm assuming is probably just an interior protectant. Never had them on cloth seats so I can't help you on what to do there.
| |
| | |
05-16-2016, 07:45 PM
|
#4 | | :: Sells McLarens, Not tofu :okay: ::
Join Date: Aug 2007 Location: vancouver
Posts: 10,755
Thanked 11,826 Times in 3,334 Posts
Failed 211 Times in 89 Posts
|
i think there was a brand that sells those black plastic restore product... https://www.amazon.ca/Meguiars-G1581.../dp/B0055PD1H4
something like this. this should help.
__________________
13' Nissan DBA-R35 GT-R Black Ed - Black met. - "Sophia"
90' Honda EF Civic HB // 04' Honda Pilot Granite
- The Drinker of Many Many Coffees @ McLaren Vancouver
| |
| | |
05-16-2016, 08:11 PM
|
#5 | | MiX iT Up!
Join Date: May 2006 Location: vancouver
Posts: 8,137
Thanked 2,069 Times in 867 Posts
Failed 642 Times in 183 Posts
|
I'm sure the interior detail was a sign of good faith... maybe you should send an email with thanks but also point out the lousy on craftsmanship..
__________________
Sometimes we tend to be in despair when the person we love leaves us, but the truth is, it's not our loss, but theirs, for they left the only person who couldn't give up on them.
Make the effort and take the risk..
"Do what you feel in your heart to be right- for you'll be criticized anyway. You'll be damned if you do, and damned if you don't." - Eleanor Roosevelt | |
| | |
05-16-2016, 08:16 PM
|
#6 | | Los Bastardo owned my ass at least once
Join Date: Jan 2010 Location: vancouver
Posts: 6,084
Thanked 7,930 Times in 1,432 Posts
Failed 1,279 Times in 298 Posts
|
just be str8 forward and tell em not to touch ur car but only do the work that was asked for..
sounds like they constantly tryna make it up for u with free services but are fucking it up lol
__________________ Quote: |
[08-12, 00:25] Iceman-19 the owner was someone i knew. trusted him. that blew up in my face like i was a 19 year old jap girl at a bukkake party.
| | |
| | |
05-16-2016, 09:02 PM
|
#7 | | Captain Happy Bubble is my Homeboy
Join Date: Dec 2010 Location: Vancouver
Posts: 337
Thanked 224 Times in 84 Posts
Failed 16 Times in 6 Posts
| Quote:
Originally Posted by dlo  just be str8 forward and tell em not to touch ur car but only do the work that was asked for..
sounds like they constantly tryna make it up for u with free services but are fucking it up lol | Excatly! I also thing for the average joe they don't really care as long as its free wash their happy.
I have specifically asked them not to wash, last thing you want is more swirls and scratches
| |
| | |
05-17-2016, 02:52 PM
|
#8 | | RS has made me the bitter person i am today!
Join Date: Apr 2001 Location: Vancouver
Posts: 4,777
Thanked 2,930 Times in 764 Posts
Failed 369 Times in 96 Posts
|
be sure to write a VERY NEGATIVE google review.
| |
| | |
05-17-2016, 03:05 PM
|
#9 | | OMGWTFBBQ is a common word I say everyday
Join Date: Apr 2006 Location: Tres Ciudades
Posts: 5,407
Thanked 3,680 Times in 1,522 Posts
Failed 150 Times in 53 Posts
| Quote:
Originally Posted by Acura604 be sure to write a VERY NEGATIVE google review. | not sure if sarcasm or serious lol
I would go back. Document everything that was damaged. Email the service or dealership manager to have a record of correspondence and maybe even a record of them acknowledging that they fucked up.
__________________
"There's a lot of dead people who had the right of way."
"Never argue with stupid people, they will drag you down to their level and beat you with experience."
"I have a lot of beliefs, and I live by none of them. They're just my beliefs, they make me feel good about who I am. But if they get in the way of a thing I want, like I wanna jack off or something, I just do that." | |
| | |
05-17-2016, 03:43 PM
|
#10 | | Rs has made me the woman i am today!
Join Date: Jan 2012 Location: PENIS
Posts: 4,298
Thanked 4,161 Times in 1,306 Posts
Failed 297 Times in 125 Posts
|
degreaser 
__________________ There's a phallic symbol infront of my car Quote: |
MG1: in fact, a new term needs to make its way into the American dictionary. Trump............ he's such a "Trump" = ultimate insult. Like, "yray, you're such a trump."
| bcrdukes yray fucked bcrdukes up the nose
dapperfied yraisis
dapperfied yray so waisis
FastAnna you literally talk out your ass
FastAnna i really cant
FastAnna yray i cant stand you
| |
| | |
Posting Rules
| You may not post new threads You may not post replies You may not post attachments You may not edit your posts
HTML code is Off
| | |
All times are GMT -8. The time now is 08:37 PM.
|
You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so please, join our community today!
The banners on the left side and below do not show for registered users!
