Quote:
Originally Posted by Mkhun |
Stay away from Vancam.
I had a Canon lens with some visible stuff in it, at first I thought it was fungus and dusts or something and wanted to clean it off. Brought it to Vancam, after waiting for 2weeks (originally said 3days to get back to me with a quote) and several phone call to push them, they quoted me like 250 to have it cleaned, specifically, the dusts AND the fungus-like thing. I said fine, and they said it was going to be done in 3-5 business days.
Then after 3 weeks and many phone calls later with all sort of excuses (technician training, backlog... etc), they call me to let me know the lens was ready. I went to pick it up and as I was in a hurry, I didn't check properly. The dusts were gone so I figured it should be good. After coming home, I noticed that even though the dust was gone, the fungus thingy (it formed a ring shape) was still there and showed 0 sign of ever being dealt with.
Called Vancam next day and brought the lens in after mentioning about it, they took the lens in and AGAIN made me wait for 2~3 weeks only to tell me that they weren't able to clean it as it's physically on the lens and nothing they could do. I was pissed but I thought, oh well... the fungus might have permanently damaged the lens.
I ended up bringing the lens back to Taiwan during one of my recent trips and brought the lens to a famous guy doing CLA on lenses to see if he could somehow clean it or make it less severe. The guy got back to me in 2days, fully cleaned and told me, it was just some oil that leaked into the elements. He was able to clean it in one pass and charged me ~40bucks CDN for the trouble.
Tl;dr: Vancam might be able to deal with some problems to a certain extent, but their techs' skill is doubtful. I'd bring it to an authorized repair center before Vancam.