REVscene - Vancouver Automotive Forum


Welcome to the REVscene Automotive Forum forums.

Registration is Free!You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so please, join our community today! The banners on the left side and below do not show for registered users!

If you have any problems with the registration process or your account login, please contact contact us.


Go Back   REVscene Automotive Forum > Automotive Chat > Vancouver Off-Topic / Current Events

Vancouver Off-Topic / Current Events The off-topic forum for Vancouver, funnies, non-auto centered discussions, WORK SAFE. While the rules are more relaxed here, there are still rules. Please refer to sticky thread in this forum.

Reply
 
Thread Tools
Old 07-31-2017, 02:22 PM   #1
Rs has made me the woman i am today!
 
Acuracura's Avatar
 
Join Date: Sep 2001
Location: N49°12~W123°07~
Posts: 4,001
Thanked 51 Times in 21 Posts
Failed 0 Times in 0 Posts
ICBC and Dashcam/Video Evidence

After calling in a claim I raised the question of video evidence. The call taker at ICBC didn’t seem to know how to handle it. She asked a supervisor and learned the options were to drop off in person or upload to youtube. I found it surprising they don’t have a system that allows claimants to upload digital evidence such as pictures or video, especially when submitting an online claim. I dropped off a USB drive to the claim centre.

They initially determined fault at 50/50 because both cars were backing up. After review of the video evidence they determined fault at 25/75 so no impact on my premiums, just have to pay 25% of the collision deductible.

Now ICBC is asking me to upload the video to youtube. Apparently the other party is not happy with the result and the adjuster wants to use the video to help explain their decision. Again, seems odd that ICBC doesn’t have a proper system for this and is relying on the claimant to do the leg work. They have the video but won’t upload or share it themselves because they simply don't do that.

Has anyone else had to do this with/for ICBC?

I’ve accommodated their request so now that it’s online, here it is:
Advertisement
__________________
check out BCaquaria for all your aquarium needs
also visit the Ham Radio Forums for discussion on radio communication
Acuracura is offline   Reply With Quote
Old 07-31-2017, 03:20 PM   #2
I Will not Admit my Addiction to RS
 
Join Date: May 2014
Location: Home*
Posts: 513
Thanked 387 Times in 128 Posts
Failed 21 Times in 14 Posts
i have done this a multiple of times.

uploaded on youtube. and sent link, however was told icbc can't access youtube via cooperate computers, it just depends on your adjuster.

How did they review your evidence?

so on 2 occasions, i had to drop off a "cd" at claim center. (wow they still have cd readers)
Rallydrv is offline   Reply With Quote
Old 07-31-2017, 03:26 PM   #3
I WANT MY 10 YEARS BACK FROM RS.net!
 
twitchyzero's Avatar
 
Join Date: Oct 2007
Location: Vancouver BC
Posts: 22,109
Thanked 9,871 Times in 3,926 Posts
Failed 881 Times in 421 Posts
on 2 occasions where I submit a claim with dash cam footage I was able to send it via E-mail, but had to snip the video to only the relevant parts, otherwise it exceeds the 25MB easily.
twitchyzero is online now   Reply With Quote
Old 07-31-2017, 03:45 PM   #4
Rs has made me the woman i am today!
 
Join Date: Jun 2006
Location: Burnaby
Posts: 4,073
Thanked 6,796 Times in 1,658 Posts
Failed 213 Times in 86 Posts
I recently submitted video to ICBC for a claim, I put it on dropbox's public folder and just sent them the link to the video.

They had no trouble accessing it.
inv4zn is offline   Reply With Quote
Old 07-31-2017, 05:05 PM   #5
Rs has made me the woman i am today!
 
Acuracura's Avatar
 
Join Date: Sep 2001
Location: N49°12~W123°07~
Posts: 4,001
Thanked 51 Times in 21 Posts
Failed 0 Times in 0 Posts
Dropbox would've been good. Email was not possible due to file size. ICBC must deal with dozens of digital evidence requests per day. I'm surprised they don't have a better system in place.
__________________
check out BCaquaria for all your aquarium needs
also visit the Ham Radio Forums for discussion on radio communication
Acuracura is offline   Reply With Quote
Old 07-31-2017, 05:19 PM   #6
CRS
ninja edits your posts without your knowledge
 
CRS's Avatar
 
Join Date: Jan 2004
Location: Vancouver
Posts: 14,997
Thanked 6,370 Times in 1,795 Posts
Failed 114 Times in 70 Posts
I went into an ICBC center when they were looking at the damage and just showed the adjuster the video.

IIRC, he asked for a copy and provided his own USB.
__________________
Revscene Classifieds Moderator

My FeedBack 53-0-0
CRS is offline   Reply With Quote
Old 07-31-2017, 06:10 PM   #7
RS.net, helping ugly ppl have sex since 2001
 
Join Date: Feb 2011
Location: Richmond
Posts: 8,454
Thanked 14,908 Times in 3,893 Posts
Failed 471 Times in 216 Posts
Gotta say in the video I think you are 0% at fault
__________________
https://i.imgur.com/4PRtABe.gif
320icar is offline   Reply With Quote
Old 07-31-2017, 06:20 PM   #8
Waxin’ Punks
 
punkwax's Avatar
 
Join Date: Jun 2006
Location: South Surrey
Posts: 7,203
Thanked 6,087 Times in 2,103 Posts
Failed 215 Times in 113 Posts
Wish I had a dash cam when I had a similar accident and it was deemed 50/50.
__________________
If you drive like an asshole, you probably are one.

Quote:
Originally Posted by MG1 View Post
punkwax, I don't care what your friends say about you, you are gold!
Quote:
Originally Posted by mikemhg View Post
What do your farts sound like then?
punkwax is offline   Reply With Quote
Old 07-31-2017, 06:34 PM   #9
Rs has made me the woman i am today!
 
Join Date: Jun 2006
Location: Burnaby
Posts: 4,073
Thanked 6,796 Times in 1,658 Posts
Failed 213 Times in 86 Posts
ICBC will default to 50/50 on most parking lot accidents.

My story:
I was approaching ramp going down underground parking, when I see headlights come up the same ramp. Lady was coming up ramp in parking lot, turned, drove straight into me. Gets out, mumbles something about not paying attention.

ICBC asks for dashcam footage after I mentioned in the claim that I had it, they take 10 days to review a 3km/h collision.

ICBC calls me at 8:30am, tells me it's 50/50. So I'm annoyed, ask what the process is to dispute, and adjuster goes off about how I need to go to court and the judge may find me 100% at fault, bs this bs that. I ask about Internal Review with manager, and he goes "oh yeah, well that's an option too." Motherfucker. I hang up.

17 minutes later he calls me, and said now they've decided I was actually 0% at fault. I have no idea if the dickhead was crookin' for ICBC, or if a manager overturned his decision when I mentioned "dispute", but my faith in ICBC has plummeted even further than I thought possible.

Overall, it took ICBC 10 days to process. Car was fixed in 2 days.

/rant.

tl;dr: fuck ICBC.
inv4zn is offline   Reply With Quote
Old 07-31-2017, 06:46 PM   #10
I wish I was where I was when I wished I was here
 
hchang's Avatar
 
Join Date: Feb 2010
Location: West Coast
Posts: 4,931
Thanked 3,098 Times in 733 Posts
Failed 703 Times in 219 Posts
Quote:
Originally Posted by Rallydrv View Post

so on 2 occasions, i had to drop off a "cd" at claim center. (wow they still have cd readers)
Don't all computers have a cd slot lol
__________________
--------------------------

Cadillac CTS (Current)
hchang is offline   Reply With Quote
This post FAILED by:
Old 07-31-2017, 06:48 PM   #11
Rs has made me the woman i am today!
 
Euro7r's Avatar
 
Join Date: Sep 2006
Location: Vancouver
Posts: 4,157
Thanked 1,346 Times in 589 Posts
Failed 149 Times in 56 Posts
I don't believe you are required to show the person at fault anything. That's ICBC job to determine who is at fault. If the other party don't like the decision from ICBC, they can go sue ICBC.

E.g. I was in an accident last year, other party 100% at fault determined by ICBC. ICBC calls me back later on and asks if it's okay they show the other party footage, I said NO. End of claim.
Euro7r is offline   Reply With Quote
This post thanked by:
Old 07-31-2017, 07:36 PM   #12
RS has made me the bitter person i am today!
 
Join Date: Apr 2002
Location: Coquitlam
Posts: 4,846
Thanked 722 Times in 275 Posts
Failed 86 Times in 38 Posts
Quote:
Originally Posted by 320icar View Post
Gotta say in the video I think you are 0% at fault
I can't figure out where the accident happened....
ImportPsycho is offline   Reply With Quote
Old 07-31-2017, 07:51 PM   #13
My homepage has been set to RS
 
Alby's Avatar
 
Join Date: Nov 2003
Location: Vancouver
Posts: 2,099
Thanked 2,114 Times in 482 Posts
Failed 261 Times in 79 Posts
when the adjuster requested for my dashcam evidence he told me to just send him the links to the raw footage. i used google drive.
Alby is online now   Reply With Quote
Old 07-31-2017, 07:57 PM   #14
Rs has made me the woman i am today!
 
Acuracura's Avatar
 
Join Date: Sep 2001
Location: N49°12~W123°07~
Posts: 4,001
Thanked 51 Times in 21 Posts
Failed 0 Times in 0 Posts
Quote:
Originally Posted by ImportPsycho View Post
I can't figure out where the accident happened....
My wife positioned to back into the empty stall. The black civic in the stall beside started backing out as my wife was backing in. My wife saw her moving and immediately stopped. Civic driver chose not to exercise the same caution and proceeded to back into my wife's vehicle.
__________________
check out BCaquaria for all your aquarium needs
also visit the Ham Radio Forums for discussion on radio communication
Acuracura is offline   Reply With Quote
Old 07-31-2017, 09:18 PM   #15
I subscribe to Revscene
 
CharlesInCharge's Avatar
 
Join Date: Apr 2012
Location: Vancouver
Posts: 1,996
Thanked 663 Times in 384 Posts
Failed 2,489 Times in 834 Posts
100% not at fault.
After hitting a huge pot hole the spare tire underneath my van came dislodged.
I pull to the side and quickly came out to retrieve it some distance back. Behind me there happened to be a police car that passed by soon after and had witnessed this but didnt stop.

After ICBC claimed a car behind me was impacted and it was going to effect my insurance.
I questioned more about the claimants claim as I didnt have any immediate cars behind. This was obviously either someone making a false claim or ICBC was the fraudster.

I called the police to report the mysterious fraudster and they said the incident was even recorded by them but the information was passed to ICBC and they couldnt divulge into icbc's records.
Long story short ICBC dropped the claim and never revealed who the frauding "claimant" was.
__________________
*My post highlights* *CIC confronts propaganda prodigies*
In reply to members 4444 & StylinRed on 911
http://www.revscene.net/forums/70427...ml#post8658229
jasonturbo & westopher in the election thread
http://www.revscene.net/forums/70467...ml#post8668948
http://www.revscene.net/forums/70467...ml#post8667115
Real news
www.tinyurl.com/kpg44bc

Last edited by CharlesInCharge; 07-31-2017 at 09:23 PM.
CharlesInCharge is offline   Reply With Quote
Old 07-31-2017, 09:19 PM   #16
I contribute to threads in the offtopic forum
 
snowball's Avatar
 
Join Date: Jan 2005
Location: North Vancouver
Posts: 2,997
Thanked 1,684 Times in 583 Posts
Failed 50 Times in 22 Posts
Looks like someone spat on your windshield at the bottom at the moment of impact lol
snowball is offline   Reply With Quote
Old 08-01-2017, 02:08 AM   #17
Banned (ABWS)?
 
AzNightmare's Avatar
 
Join Date: Oct 2004
Location: Vancouver
Posts: 19,290
Thanked 4,050 Times in 1,728 Posts
Failed 434 Times in 211 Posts
I've had several incidents within the last year. Uploaded it to YouTube every single time. Even stalked the counter to see how many views I got to see how many times ICBC is reviewing the video, lol.

Never had any issues from sharing the video with that method.
__________________
__________________________________________________
Last edited by AzNightmare; Today at 10:09 AM
AzNightmare is offline   Reply With Quote
Old 08-01-2017, 07:54 AM   #18
RS.net, helping ugly ppl have sex since 2001
 
winson604's Avatar
 
Join Date: Apr 2004
Location: Vansterdam
Posts: 8,083
Thanked 1,819 Times in 944 Posts
Failed 85 Times in 24 Posts
I have no idea why I've been siting on it but I think it's time to get a dash cam fo sho
__________________
"back at the line to Babych.... LONG SHOT....Potvin had trouble with it....ADAM SHOOTS SCORES!!!!

GREG ADAMS!! GREG ADAMS!!"
winson604 is offline   Reply With Quote
Old 08-01-2017, 09:15 AM   #19
reads most threads with his pants around his ankles, especially in the Forced Induction forum.
 
Mr.HappySilp's Avatar
 
Join Date: Mar 2004
Location: Vancouver
Posts: 10,645
Thanked 2,191 Times in 1,131 Posts
Failed 929 Times in 340 Posts
Dash cam should be a requirement for all new cars. Not only it easier to see who is a fault, but also record all the cyclist who ingore traffic rules, gets into an accident and claim it was the drivers fault.
Mr.HappySilp is offline   Reply With Quote
This post thanked by:
Old 08-01-2017, 09:53 AM   #20
I WANT MY 10 YEARS BACK FROM RS.net!
 
twitchyzero's Avatar
 
Join Date: Oct 2007
Location: Vancouver BC
Posts: 22,109
Thanked 9,871 Times in 3,926 Posts
Failed 881 Times in 421 Posts
nah you'll get nimbyists crying their privacy is somehow violated.
twitchyzero is online now   Reply With Quote
Old 08-01-2017, 10:29 AM   #21
HELP ME PLS!!!
 
carisear's Avatar
 
Join Date: May 2001
Location: South Central V
Posts: 5,538
Thanked 519 Times in 210 Posts
Failed 55 Times in 21 Posts
we are halfway there -- rear cam's are already required

Transport Canada making back-up cameras mandatory in new cars starting May 2018 - Politics - CBC News
__________________
Visit my food blog! http://jaxandcs.com/

*its not the size of your army that matters; it's the fury of it's onslaught!*

█♣█
carisear is offline   Reply With Quote
Old 08-01-2017, 10:45 AM   #22
JqC
RS.net, where our google ads make absolutely no sense!
 
JqC's Avatar
 
Join Date: Dec 2003
Location: Vancouver
Posts: 931
Thanked 384 Times in 91 Posts
Failed 21 Times in 9 Posts
Quote:
Originally Posted by carisear View Post
I wouldn't say we're halfway there based on this. Not even close.
Back up cameras are activated only in reverse gear. And there is no recording feature.
JqC is offline   Reply With Quote
This post thanked by:
Old 08-01-2017, 01:00 PM   #23
RS has made me the bitter person i am today!
 
meme405's Avatar
 
Join Date: Feb 2013
Location: Vancouver
Posts: 4,865
Thanked 7,763 Times in 2,315 Posts
Failed 409 Times in 181 Posts
Quote:
Originally Posted by hchang View Post
Don't all computers have a cd slot lol
New macbook pro doesn't even have USB ports...
__________________

Barney Fucking Purple FX35
Brianna - 2008 FX35 - Build Thread
meme405 is offline   Reply With Quote
This post thanked by:
Old 08-01-2017, 09:31 PM   #24
RS has made me the bitter person i am today!
 
Join Date: Apr 2002
Location: Coquitlam
Posts: 4,846
Thanked 722 Times in 275 Posts
Failed 86 Times in 38 Posts
why hasn't any car manufactures jumped on this yet?
offer built-in dash cam?
ImportPsycho is offline   Reply With Quote
Old 08-02-2017, 01:50 PM   #25
I *Fwap* *Fwap* *Fwap* to RS
 
Join Date: Mar 2011
Location: NYC
Posts: 1,573
Thanked 1,495 Times in 532 Posts
Failed 57 Times in 15 Posts
Quote:
Originally Posted by ImportPsycho View Post
why hasn't any car manufactures jumped on this yet?
offer built-in dash cam?
Chevy's Performance Data Recorder can act as one. Quality not nearly as great as some of the footage that I've seen from proper cams tho.
AstulzerRZD is online now   Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off



All times are GMT -8. The time now is 04:22 PM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
SEO by vBSEO ©2011, Crawlability, Inc.
Revscene.net cannot be held accountable for the actions of its members nor does the opinions of the members represent that of Revscene.net