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Vancouver Auto Chat 2016 VAC Community Head Moderator: Raid3n

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Old 10-31-2017, 10:11 PM   #1
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Mechanic or Dealer

When you guys have issues with your car that needs fixing and you are no longer under the dealership warranty, do you recommend finding an independent mechanic instead of bringing your car back to the dealer?

Is it typically better/cheaper to get your car serviced there?

Things like Maintenance 'B' and such for Honda's cost about $350 for the dealer to do a check up...
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Old 10-31-2017, 10:17 PM   #2
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Indie shops are generally cheaper than dealerships. That said, a dealership will be more familiar with your car, whereas an indie shop wont be.

Just depends where your priorities lay.
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Old 11-01-2017, 05:14 AM   #3
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For routine stuff like a B1 (for Hondas) there's no reason to take it to the dealer. Shops like Alpha1 or Speed Syndicate are perfectly competent for that kind of work and are cheaper. Even stuff like "I'm hearing a clunking sound from the right rear" is fine for a non-dealer. Some non-dealers specialize as well - Kon Auto (if you can understand him) is a Subaru specialist.

BTW: The B service is largely bullshit.
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Old 11-01-2017, 10:47 AM   #4
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While B service largely isnt needed by everyone every other service, occasionally there will be cars with corrosion build up on caliper brackets which cause the brake pads to seize in place. Therefore accelerated/uneven.
B service addresses this and isnt just a check up as you may think.
Doesn't hurt to do it if you drive on salted roads or to whistler often.
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Old 11-01-2017, 11:30 AM   #5
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I recently did the 'B' at the dealer.

they replaced the brakes at the same time because they made it sound cheaper to do it together since they were inspecting them anyway.

i paid just under 700 for B + all 4 brakes / rotors on my MDX.

my wife likes to take the family car there because we get a loaner
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Old 11-01-2017, 12:07 PM   #6
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That said, a dealership will be more familiar with your car, whereas an indie shop wont be.
In my experience the opposite is the case, a specialty independent shop will be knowledgeable about their specialty whereas dealers are usually completely clueless about their own vehicles. Especially Chrysler/Dodge/Jeep, they seem to employ the most inept people they can find.
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Old 11-01-2017, 03:03 PM   #7
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Any recommendations for a reputable indie Toyota/Honda mechanic in the Surrey/Langley area?
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Old 11-01-2017, 04:05 PM   #8
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its becoming more and more of a myth that indie's are cheaper than dealers. both are about the same labor rate now unless you're going to a less reputable indie. of course there are indies that are like $50/hour but most good, reputable ones that will stand behind their work are in the $110+ range now.

plus for actual repairs, not just service, the dealer will be using OEM parts whereas the indie, especially a cheap one, is more likely to use the cheap white box parts. they might be cheaper, but they might not last as long or work as well (brakes).
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Old 11-01-2017, 05:27 PM   #9
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Is it common for indies and dealers to provide an estimate of the work required or is the entire process billed? From them inspecting the problem to the end? Can you go in and ask for a quote/them to inspect?
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Old 11-01-2017, 06:42 PM   #10
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It should be possible and reasonable for both indies and dealers to give you a quote, but keep it mind it is quote so the price may end up higher or lower (usually higher due to unforseen things they may need to fix).
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Old 11-01-2017, 11:01 PM   #11
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Is it common for indies and dealers to provide an estimate of the work required or is the entire process billed? From them inspecting the problem to the end? Can you go in and ask for a quote/them to inspect?
We (I work at a dealer) always tell customers there's diag fees to look at the problem.. if you want us to replace a part without us diagnosing and it doesn't fix your problem, you're on the hook for the bill
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Old 11-02-2017, 04:18 AM   #12
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Based on the thread title, I thought OP was weighing his career options.

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Old 11-02-2017, 10:33 AM   #13
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Originally Posted by RuffleCopterz View Post
When you guys have issues with your car that needs fixing and you are no longer under the dealership warranty, do you recommend finding an independent mechanic instead of bringing your car back to the dealer?

Is it typically better/cheaper to get your car serviced there?

Things like Maintenance 'B' and such for Honda's cost about $350 for the dealer to do a check up...
I did my maintenance B at an Indy. Granted he didn't do everything as listed on maintenance B, as he told me everything is a cash grab. Like why do you need to do brakes, when your brakes have 90% pad life. He mentioned to me that it started with BMW/MB, but now most manufacturers have switched to a Maintenance A and Maintenance B system as to charge more money. PM me if you want the name of the independent that I go to.

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Old 11-02-2017, 10:46 AM   #14
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FYI the Honda B service is a brake service, not replacing them if that's what you were lead to believe

For the general public that don't know a thing about wrenching on their own cars, it's worth it for them to pay someone to look after their car. Not defending dealers or bashing on independent shops, just sharing my experience and knowledge.
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Old 11-21-2017, 06:33 PM   #15
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i'm a redseal mechanic so myself but everyone should bring it to the small ma and pa style shops. a lot of them are dying out because we can't repeat with dealerships
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