| Vancouver Auto Chat 2016 VAC Community Head Moderator: Raid3n |
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01-16-2021, 02:42 PM
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#51 | | My homepage has been set to RS
Join Date: Mar 2008 Location: Vancouver
Posts: 2,193
Thanked 5,428 Times in 864 Posts
Failed 36 Times in 32 Posts
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Originally Posted by underscore  One thing I've noticed, why does every guy who comes on here to comment in a thread that's warning people about them type in some wierd ass formatting nobody else uses? | Cause the truth only needs one sentence.
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01-16-2021, 03:59 PM
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#52 | | RS has made me the bitter person i am today!
Join Date: Feb 2013 Location: Vancouver
Posts: 4,865
Thanked 7,763 Times in 2,315 Posts
Failed 409 Times in 181 Posts
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Originally Posted by 68style Wow
I knew the shop’s statement was BS just from the cold beer part, Meme illustrated tonnes of times how hard he is to get a hold of yet he’s always there after work for a drink/chat? I don’t think so. Nevermind if he has that much free time on his hands why didn’t he fix the man’s FX or take so long getting issues resolved? | I think this: Quote:
Originally Posted by boosted-ef-rex **just to note , we always always try our best . we appreciate every single job/ customer we get, continue to get to keep us alive for this long , i enjoy doing the work we do and would rather be doing this than anything else in the world ! for the bad customers we have many fantastic customers and love building pretty things ! Having 2 apprentices and now 3 red seal techs , we continue to grow and take lessons from everything that happens good and the bad ! and will always strive to do better , if anyone has hard feelings or needs to talk about anything beer is always in the fridge and my door is always open after work 6pm mon-fri please come on down and talk it out ! in most cases we would love to have you as a customer again....  | Exactly demonstrates what I said: Mac is a good salesman, and he will make you think you are buddies, that will lead to you giving him much more freedom than any typical business transaction you will conduct. It means you will give him more freedom with schedule, or budget. It means you will forgive little things when he fucks up. I thought I was forgiving these things because I had someone working on my car that would treat it as their own, and most importantly someone who would back up the work they did. Its the exact same reason I promoted MDA so openly as well.
Its a serious shame that it took me so long to realize this was just Macs way of manipulating his customers and people, and that when shit hits the fan, he wont be there for you at all.
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01-16-2021, 09:03 PM
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#53 | | I contribute to threads in the offtopic forum
Join Date: Oct 2011 Location: Richmond
Posts: 2,752
Thanked 3,898 Times in 1,020 Posts
Failed 375 Times in 120 Posts
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2021. Still not sure why businesses try to argue with customers on an open forum. You will come out looking worse 99.99% of the time. Handle that shit offline, and then come back and post how it's all been dealt with and everyone is happy.
/shrug
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01-17-2021, 06:41 PM
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#54 | | They let me be a moderator. LOL
Join Date: Oct 2004 Location: Vancouver
Posts: 9,219
Thanked 3,670 Times in 867 Posts
Failed 1,062 Times in 190 Posts
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Originally Posted by trollface 2021. Still not sure why businesses try to argue with customers on an open forum. You will come out looking worse 99.99% of the time. Handle that shit offline, and then come back and post how it's all been dealt with and everyone is happy.
/shrug | I think it's clear he has zero intent to fix the problem.
But come down to the shop, and he'll crack open a beer with ya.
Assuming he's there.
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01-17-2021, 08:47 PM
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#55 | | My homepage has been set to RS
Join Date: Apr 2004 Location: Vancouver
Posts: 2,288
Thanked 1,437 Times in 565 Posts
Failed 40 Times in 21 Posts
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There really is only ONE right way to follow up to things like this and that response was NOT IT.
And that just a simple "Hey, sorry you had a bad experience. We stand by our work but we're also not perfect, bring your *insert product here* and we'll make things right."
What the hell is cracking some beers going to do for a guy with a broken car, LOL.
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01-17-2021, 09:09 PM
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#56 | | Rs has made me the man i am today!
Join Date: Jan 2005 Location: North Vancouver
Posts: 3,017
Thanked 1,691 Times in 589 Posts
Failed 50 Times in 22 Posts
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classic RS is current RS.
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01-18-2021, 12:22 AM
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#57 | | I *heart* Revscene.net very Muchie
Join Date: Feb 2003 Location: Vancouver
Posts: 3,833
Thanked 6,596 Times in 1,169 Posts
Failed 68 Times in 23 Posts
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Can we settle this at Race Wars?
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01-18-2021, 05:45 AM
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#58 | | RS Veteran
Join Date: Dec 2001 Location: GTA
Posts: 29,961
Thanked 11,660 Times in 4,770 Posts
Failed 441 Times in 283 Posts
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Originally Posted by Teriyaki There really is only ONE right way to follow up to things like this and that response was NOT IT.
And that just a simple "Hey, sorry you had a bad experience. We stand by our work but we're also not perfect, bring your *insert product here* and we'll make things right."
What the hell is cracking some beers going to do for a guy with a broken car, LOL. | I don't think there is any right way to follow up to this, especially on the internet.
The citizens of the Internet (re: Revscene) will want justice and blood regardless of what is said and/or done. Might as well storm MDA's
shop and tear it apart along with Instagram selfies of members walking out with their MIG welder.
__________________ Quote:
Originally Posted by BIC_BAWS I literally do not plan on buying another vehicle in my lifetime, assuming it doesn't get written off. | | |
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01-18-2021, 07:33 AM
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#59 | | I contribute to threads in the offtopic forum
Join Date: Oct 2011 Location: Richmond
Posts: 2,752
Thanked 3,898 Times in 1,020 Posts
Failed 375 Times in 120 Posts
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Originally Posted by Matsuda Can we settle this at Race Wars? | Not until his ABS is fixed, no.
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01-18-2021, 06:50 PM
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#60 | | They let me be a moderator. LOL
Join Date: Oct 2004 Location: Vancouver
Posts: 9,219
Thanked 3,670 Times in 867 Posts
Failed 1,062 Times in 190 Posts
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Originally Posted by bcrdukes I don't think there is any right way to follow up to this, especially on the internet.
The citizens of the Internet (re: Revscene) will want justice and blood regardless of what is said and/or done. Might as well storm MDA's
shop and tear it apart along with Instagram selfies of members walking out with their MIG welder. | Richmond Subaru.
VIP Autobody.
..
MDA?
The proper response would be to fix his shit.
RS Camaraderie has shown time and time again, that local shops should NOT get away with shady shit.
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01-18-2021, 08:34 PM
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#61 | | I contribute to threads in the offtopic forum
Join Date: Aug 2002 Location: Vancouver
Posts: 2,641
Thanked 634 Times in 260 Posts
Failed 12 Times in 9 Posts
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Originally Posted by trollface Not until his ABS is fixed, no. | Overnight parts from Japan then
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