Haha, I used to do that at convergy's, before I got in trouble for it. Call monitor is not my friend. In the call center business generally we have to say "Thank you for holding" "Anything else I can do for you?" " How MAY I ASSIST you today?" and other various forms of shit speech out there. If I don't say "Anything else I can do" 3 times, I'm fired, how's that for Convergy's eh? I know how you feel Gunn, I work at the same type of place, some moron constantly saying "Do WHAT now??!?" when you ask him/her to click on the start button. if someone pisses me off enough, I just release, or dick them around. For example, some lady called in, got me, she had a problem with billing (not my department).
I wasen't an ass and was getting ready to send her on the way, yet she calls me a fucker, but she didn't know I was still on the line, so I told her the bill was 500 dollars because of extra downloading of explict movie files...she went off yet again, so off to the billing department she went. Damn Hampton, give me a job, your sounds sweet
