Network Technician
Technical Operations Department
Victoria, British Columbia
Shaw Cablesystems G.P., the leading entertainment and communications company, has an exciting opportunity for a Network Technician in our Victoria office. Reporting to the Supervisor, Technical Operations, the successful candidate will be responsible for implementing and maintaining our telecom services and IP networks.
Accountabilities:
Implement and maintain Shaw Internet and BIGPIPE Networks (IP Networks, DWDM, Routers, Modems, Hub Sites etc.)
Install and maintain telephone equipment and LAN systems within the office
Troubleshoot network equipment and software problems
Plan, coordinate, and implement projects in conjunction with Corporate Engineering to ensure they align with our regional initiatives
Assist with technical training and providing support to technical staff and Customer Care department
Provide assistance to the Head End and Plant Operation teams in maintaining our new and existing HFC Networks
Manage our network services to ensure a high standard of customer care and service
Participating in twenty-four hour technical coverage of the Headend and Hub site systems
Promoting the features, advantages and benefits of Shaw products and services
Various other duties as needed
Required Skills and Qualifications:
A degree/diploma in computer or telecommunication technology complemented by three to five years related experience
Operational and troubleshooting experience with UNIX, DOS/Windows, TCP/IP, SNMP, LAN/WAN, Ethernet and ATM environments is considered an asset
Experience with network planning and installation of fiber optic, CAT5 wiring and associated hardware and equipment
Excellent communication skills both written and verbal
Strong interpersonal and organizational skills
Goal oriented with the ability to work in a rapidly changing environment
Demonstrated ability in preparing and conducting training as needed
Ability to work various shifts including weekends and evenings
A positive, can-do attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy and sincerity
Interested applicants are invited to submit a resume and cover letter by March 29, 2006 to:
Supervisor, Technical Operations
861 Cloverdale Avenue
Victoria, British Columbia V8X 4S7
Fax: 250.475.7289
Email:
victoria.jobs@sjrb.ca
Please quote the job title in the subject line of the email.