Quote:
Originally posted by jing
My newly purchased DS has a dead pixel on the touch screen, and I know that the Service Centre in Richmond will replace it for free..
The thing is, I bought it maybe 3-4 days ago from EB, and I did not buy their $15 extended warranty.
Will they allow me to exchange it at EB? Or would they just direct me to the Service Centre?
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which one did you buy it from? the exact same thing happened to me, i had a dead pixel out of the box and i brought it back the next day, rc eb wouldnt take it back, i need 4 or 5 dead pixels for them to do an exchange... bastards.. had a nice little chat with them... theatened to do a refund but they wouldnt do that either, some copy right law which i thought only applied to games only? systems too? who the hell copies systems?
told me to go to nintendo to repair, or pay 15 bucks to do a swap but i use up my warranty, need another 15 for another warranty.. so 30 bucks extra, + tax because they sold me a faulty ds...
ended up going to metrotown eb, they did an exchange for me no questions asked since i only bought it for a day