evilrose: Yeah it's been pretty bad the last couple of weekends, the place was completely packed with easily 180+ people and I couldn't muster up enough servers for the weekend, hard to find good help these days
Only had 5 running around, that's almost 40 customers per server. I was running around like crazy too! I hired a few more waitresses this week and will hopefully be prepped and trained for the next weekend! Sorry 'bout that I hope I can have this issue rectified ASAP.
grock: Since we're still fairly new and I haven't done ANY advertisement (no flyers, no promos, no newspapers, nothing). I've relied on word-of-mouth to get the people in. So therefore the weekdays are still quite slow. I'm guessing it's because we are not nearly as famous as Hapa. Who's been established for many many years but I hope I can reach those heights soon since I've only been open for 2 months. The customer feedback I've got so far is that we are easily comparable if not even better than them, just that they are more busy which = better atmosphere on the weekdays, some people feel awkward chillin' in a quiet area so I totally understand. It's just that they are much more well-known so people just incentively head to Hapa for this type of dining rather than Ebisu. (for now haha)
On the flip side I highly recommend that you book a table for the weekends as we quickly pile up and every weekend we turn away throngs of people because we have no room left at all and the wait time would probably be at least 30min-1hour+ ... in the future I might consider making the weekends no-reso's but that's just an idea heh.
~ D