Quote:
Originally posted by AznSiR
The Hype: I apologize on behalf of my staff for what happened to you that night. I really don't know what could have been wrong that night, but it's hard for me to pinpoint anything when you never stated what day, time, and what food. I've only ever experienced problems like that when we are totally slammed on a weekend or it was very early like when we first open at 5 because we were understaffed for a short while. Both problems have been noted and rectified a whle ago. About the drinks, I had a really, really bad bartender for about half a week and I fired her, maybe it was that off-day. Nobody's perfect 
About the reservation, wow I'm really just as clueless as you. Maybe the cashier wrote it down on the wrong date. Sorry again.
Thanks for the compliment on the appy, whatever it was. If you could recall anything that would be appreciated. All these vague comments. 
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Hey there. I don't wanna be one to rain on the parade too, but I agree the service is one of the worst I've ever encountered anywhere. The food is what makes me even think about returning, but then I remember how snobby/airheaded the waitresses are. I don't remember if they wear nametags or not, but next time maybe I could get you a few names :P
I know its a busy and popular place now, and delay is to be expected. but I think inconsistency and 1 hour wait for food is a bit overboard, isn't it?
