Quote:
Originally Posted by Obsideon
I doubt most restaurants trying to run our style can seriously hire all service-pro waitresses. Most of the girls are just finishing school, still in school or Working Holidays from Japan who come to work for a year only, none of which have much service industry experience. Unless I find women in the late 20s or even 30s then they usually wouldn't have been in the industry that much, of course there are exceptions but those are few and far inbetween.  I can only hope to try and train them as much as I can. As for your last comment, are you jealous? Hehe J/K! Too much Casting Couch for you lol.  |
Jealous? Hardly. Dime a dozen in this City. Although I admit, I went a little far with that comment, but I was only figuratively speaking. Its great that I got through to you though, which was my intention.
Finishing school, in school, etc etc, doesn't matter. Its all about the maturity of the employee as well as their work ethic. Nobody said you had to hire all service-pro waitresses, but if you were to hire girls who had at least a little service experience, we wouldn't run into all this negative feedback about your service. Its really not even about the girls having service experience, it has more to do with work ethic. You could hire somebody with no experience but with a great work ethic, combined with your training, that is a winning combination.
I read the previous posts about the comparisons to other downtown restaurants, and having gone to a lot of the restaurants downtown, I would have to agree, Ebisu's service is lacking, I know it bothers you a little to hear it, but its the truth.
If you're trying to say that its hard to find young, attractive females who have great service experience, why is it when I go to establishments like Cactus, Milestones, or Joey's, they too have attractive waitresses but their service is also good/great on a regular basis. Its as if your waitresses don't care if they get fired or not. Maybe they see you as more of a friend and not an authority figure? I really don't know, and I won't assume anything.
Anyways, I'm sure you're working together with your waitresses to progressively improve upon the negatives. I'm glad you read and reply to our complaints which means you are a pro-active manager who cares about his establishment and its customers, which is a lot more than I can say about a few managers I've ran into before. So good on you for that.