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willystyle · 09-21-2008, 10:41 PM

- Be Nice

- Go to a competitor's site (Telus, Bell, Koodo, Virgin Mobile) and use their promotion plans as a base for negotiation

- Inform them of your needs, and they will provide you with counter-offers. Sometimes it could be good, other times it can be junk.

- Ur "free goodies" will depend on how long you've been with Fido and how much you pay on your monthly bill. Those who usually fork out alot of cash every month, generally get very generous incentives from retentions.

- If the agent wouldn't budge, just let them know that ur not interested in their offer and just call back another time. You don't need to be afraid that they will cancel your account because they will always confirm with you upon account deactivation.

Happy hunting!

09-21-2008, 10:41 PM	#26
willystyle HELP ME PLS!!! Join Date: Jan 2005 Location: Vancouver Posts: 5,542 Thanked 652 Times in 346 Posts Failed 128 Times in 52 Posts	- Be Nice - Go to a competitor's site (Telus, Bell, Koodo, Virgin Mobile) and use their promotion plans as a base for negotiation - Inform them of your needs, and they will provide you with counter-offers. Sometimes it could be good, other times it can be junk. - Ur "free goodies" will depend on how long you've been with Fido and how much you pay on your monthly bill. Those who usually fork out alot of cash every month, generally get very generous incentives from retentions. - If the agent wouldn't budge, just let them know that ur not interested in their offer and just call back another time. You don't need to be afraid that they will cancel your account because they will always confirm with you upon account deactivation. Happy hunting! Last edited by willystyle; 09-21-2008 at 10:42 PM.