View Single Post
Old 09-22-2008, 12:09 AM   #29
willystyle
HELP ME PLS!!!
 
Join Date: Jan 2005
Location: Vancouver
Posts: 5,542
Thanked 652 Times in 346 Posts
Failed 128 Times in 52 Posts
No, don't say that..
Tell them that you've been shopping around with their competitors, and they've offered you a very attractive package. Use some of their competitor's promotion plans and add in like free call display or SAF waived, and ask them what they can offer you as retention.

If they can't offer anything better, then hang up and call back some other time.

If they give you a counter offer, accept it, or ask for more depending on how good the offer is.

Make sure you that you don't sound demanding, and that you're overall a nice person, generally, if you're polite, they are more willing to give you more.
willystyle is offline   Reply With Quote