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i guess it's a hit and miss there for everyone. i bought an item there for the ex at the richmond location and service was pretty good. i needed another size and the guy took my info down and said he would call the warehouse or something to check. i got it the next day.
but then again, he was the manager. andre or something? older fellow..in his 40s?
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 tiptronic: getting cut off by bicycles since 2007
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