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Manic! · 01-14-2009, 12:58 AM

I have had Bell for over 1 years and i tell everyone to get Shaw. Last year mydish was down for about 50 hours. That 50 hours only included the time i was home and not asleep.

The biggest problem i have with bell is there interactive channels. Sometimes when your switching channels you will get stuck at a black screen and have to wait 20 seconds for it to load then hit recall you go to the last channel. You can set up a custom channel list but there always adding or moving channels around. Another problem with Bell is if the problem can't be fixed over the phone you have to call a satellite repair person @ 50 bux a hour.

There hardware also sucks.

On a positive note there customer service has gotten a lot better. Before the customer service representatives were bilingual or at least calmed to be. You would get some person with a thick french accent that could barley speak English. Now i think they have gone to India and they are way more friendlier, can speak English and have never hung up on me.

01-14-2009, 12:58 AM	#26
Manic! Need to Shave n Shower, but I CANT STOP POSTING ON RS Join Date: Apr 2004 Location: Nanaimo Posts: 17,690 Thanked 8,567 Times in 4,017 Posts Failed 1,523 Times in 659 Posts Member's Picture Albums	I have had Bell for over 1 years and i tell everyone to get Shaw. Last year mydish was down for about 50 hours. That 50 hours only included the time i was home and not asleep. The biggest problem i have with bell is there interactive channels. Sometimes when your switching channels you will get stuck at a black screen and have to wait 20 seconds for it to load then hit recall you go to the last channel. You can set up a custom channel list but there always adding or moving channels around. Another problem with Bell is if the problem can't be fixed over the phone you have to call a satellite repair person @ 50 bux a hour. There hardware also sucks. On a positive note there customer service has gotten a lot better. Before the customer service representatives were bilingual or at least calmed to be. You would get some person with a thick french accent that could barley speak English. Now i think they have gone to India and they are way more friendlier, can speak English and have never hung up on me. __________________ Until the lions have their own historians, the history of the hunt will always glorify the hunter. Last edited by Manic!; 01-14-2009 at 12:58 AM.