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i too had a bad experience at Lux. we went there and they obviously screwed up our reservations and said something like "oh didn't you call in and said you changed it to 4 people?" - said the bitchy hostess (my reservation was for 6) but good thing only 5 of us showed up because we were given this small little round table to eat at. The sitting at this place is not meant to serve a meal, it's more of a loungy place. anyways no apologies whatsoever for messing up my reservation... also my reservation was for 7:15, my party showed up at 7:20 (honestly 5 minutes late) and the bitch was all like "oh i didn't think you guys were still coming" -again said the bitchy hostess... i looked at my watch with a confused look.
anyways started with the avocado ahi tuna tower which was OK but i waited an hour for my appy because they ran out of avocadoes... if you have no a la carte menu and there are only 3 appy choices you'd think they'd stock up on avocadoes considering it is one of the main ingredients of the dish..
for the main i had the steak which was really dry and had a weird taste to it, tasted like fire. i can't comment on this dish because it was probably the worst steak i've ever had. yes i know it was a striploin but it was really bad that i didn't even finish.
the best dish was probably the dessert but it was small, the sorbet was a tiny soup spoon size and the fondue for 2 did not come with enough fruits for 2 people.
overall i would NOT recommend lux dineout to anyone. it's more of a lounge place for a drink it's definitely not somewhere you should have dinner... i admit i chose this place because i thought the menu was quite appealing for $28 but it was a definite FAIL.
food + service = POOR
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