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I've worked in the collections dept. The pay is okay...I think its 16.xx/hr to start and every month theres incentive of approx $400-$500 depending on your performance. Its way easier than sales dept because theres less calls and you get to cut ppl's cable off. Sometimes you need to take sales calls as well when they are super busy but you get commission if you do made the sale. If you are looking to make money I would suggest you go to sales dept because some reps they can make over 4g/month. There are tons of opportunities within the company plus you get a super nice view of the coal harbor.
Overall, Shaw is a great company. They take care of their employees.
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