[Soundy]

Sounds like it might just work out for you, R8... good stuff. BTW, no diss intended with the English comment, I understand what it's like when you're flustered and in a hurry and trying to bang out your thoughts. It was meant entirely as advice, that any letter of complaint should be as clear and well-worded as possible. Getting someone else to proofread is always a good idea.

IMHO, whether you got the laptop on sale is irrelevant: it was sold as "new" and what you got obviously wasn't new. That the model is no longer available is also irrelevant: unless it was sold as a "discontinued" product, they should be obligated to replace it with the next *equivalent* model. That means the same specs *or better*. There should be no scrimping or back-leveling on specs just because they don't have that model; that's not your problem.

Keep us posted on how it goes!