Quote:
Originally Posted by R8
Thats what I want to do. But the only money I get is a STORE CREDIT, so it basically corners me to either, using it at SONY or selling it for less cash.... which i DO not want..... Right now, I am already determined to writing a letter of complaint and posting it on laptop forums etc, and also sending it into the district manager and also the head office. I do not expect such nonsense from such a high quality store. How badly do I want a Sony? Not that badly anymore after this experience.
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Argue with them and tell them you want cash. Tell them you have no faith in Sony and don't plan to buy another Sony product, hence the store credit is of no use to you. Drive that point across to them that you've been treated like shit throughout the whole ordeal.
In the worst case that they don't offer you cash, you could always try sell the store credit to someone, but you'll probably take a loss on it.