Quote:
Originally Posted by Dragon-88
You do have to read up on your dells. Some batches have common problems and are under extended warranty if you do a little bit of searching.... I have sold plenty of dells and never had a issue with hardware or software...
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I've heard great things about the older ones. My brother's had several over many years and had great experiences. My more recent experience has been less than stellar. I wouldn't write off their whole product line just on an experience with one model, but it has been troublesome.
I have to laugh at the phone techs. I had a fan fail and it was making a grinding noise. When I described it to the tech he said he would need to reflash the bios. Riiiight. I understand that they need to check off their troubleshooting list, but seriously.
On the other hand their Canadian service division is stellar. I sent the computer to an Ontario repair depot, at Dell's cost, and they had it back in my hands in under 48 hours.