04-07-2009, 08:49 AM
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#82
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RS has made me the bitter person i am today!
Join Date: Apr 2002
Location: Coquitlam
Posts: 4,846
Thanked 722 Times in 275 Posts
Failed 86 Times in 38 Posts
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Quote:
Originally Posted by MikeyStyle
question:
customer calls in complaining that they've lost 1 hour of cable service due to a problem from shaw and is requesting to have a 30 day credit for the one missed show. you are unable to contact a supervisor to ask for permission. would you give the customer the 30 day credit? why/why not?
they'll either:
- ask a question and go around the table
- wait to see who answers the question first by volunteering
- or just pick on people
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good answer for this?
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