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in my interview for a tsr they asked me to explain how to draw this image to a customer. they give me a piece of paper with a box and some other objects. you had to explain clearly how to draw this as if you were doing it on the phone.
they will ask you different scenarios, what would you do if
1) customer is pissed off because they are waiting for 1hr
2) they demand a refund
3) they want to cancel
4) this is the 3rd time, fix it
they are gonna ask why do you want to work at shaw, what your've heard etc.
its an easy interview, usually an hour long or so. there is also a test to write, but i think you write that test before they even interview you. its just to see how much you know about pc's and macs.
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