Quote:
Originally Posted by turbo00dsm85
If the owner of the car doesn't know what engine troubles sound like they'll probably just turn up the radio and pass the engine noise off as strange road noise.
Doesn't sound like the mechanic was at fault at all. It's also possible the owner of the vehicle hasn't properly maintained the lubrication system; missing one or two oil changes even early in the engines life can severly damage the engine.
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did the tech make notes about the car running rough before working on it? if not, then they are screwed