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Old 06-03-2009, 10:52 AM   #13
buddy
I *Fwap* *Fwap* *Fwap* to RS
 
Join Date: Oct 2005
Location: vancouver
Posts: 1,567
Thanked 238 Times in 94 Posts
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being a manager in a restaurant in my early years, i would go up to the table which left less than 10% tip and explained it was not mandatory but highly appreciated; also, take that chance as an opportunity for improvement to find out if there were any particular issue the customer(s) were not happy about.

like Moratorium said, in most restaurants the waiters had to "tip out", as in pay a certain percent based on their total sale to others (Kitcken members, Manager(s), Brake & Damage) before they can take home all their tips. In another words, if a waiter get no tip from a table, he/she is acutally losing money to tip out from his/her own pocket.

regardless, throw back at the customers is a no-no ...


remind me of a real conversation between a waiter and a customer back then ...

w: the service i provide is excellent and i found the $5 tip you left me out of this $100 bill is an insult

c: so how much should i tip?

w: 10% of $100 is $10, since you already gave me $5, why dun you tip me another $5?

c: no, i dun want to insult you again

w: ........ FUUUUUUUUUU
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Quote:
Originally Posted by JL9000 View Post
this is the internet and everyone knows better about what happened sitting behind a desk than the people who are actually involved.

Last edited by buddy; 06-03-2009 at 11:19 AM.
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