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My mom was also embarrased by the manager in Burnaby few years ago. Basically, she got the same treatment from the manager...and here is the story:
My mom had been waiting for so long for the server to give the bill. So mom came up to the desk and paid through her credit card. She signed it and gave the reciept to the manager. Then the manager started telling to my mom "cheap" "go to mcdonald or bk" in front of everyone. Unfortunately, the manager was unaware that my dad, who was sitting on the table, was really in good mood on that time gave the server $50 bill as a tip. $50 bill for less than $20 dollar reciept and service that was sooo slow and very poor. Of course, my dad heard the manager bitching at my mom and calling her so cheap...so dad came up to the manager and asked him, "how much are you?" I seriously swear, the manager had the guts to say, "it depends on how much you can afford."
So dad called the server --> took the $50 bill -->Took his wife's hands -->smirked at the manager --> gave the manager a candy and said -->"here take a chill pill...because thats all you need right now bud. And as for your price, you are not even worth $1 for me." And he left...
true story.
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