[Soundy]

Fak... I tried to get my kid a Dell before he went to UVic... Dell LOST the order and I didn't find out until four days before he was to leave. Was gonna go for the full next-business-day coverage and all that too. Ended up getting him a VAIO at BestBuy... well... he managed to drop it and kack the USB ports... then when I took it to Sony to get repaired, they said there was liquid damage and the warranty was void. They wanted almost $1000 to fix it - $50 for the USB/audio card (which wasn't even water-damaged), $620(!!!!!) for the hard drive that had liquid damage but still worked, and another $100+ each for the keyboard (also liquid-damaged, but only one ALT key was a little sticky) and the palmrest... and that wasn't liquid-damaged either, that's just because the power connector was broken loose from it.

And then when I asked about replacing JUST the USB/audio board, they said I could, but it wasn't recommended, because the liquid could still cause more damage that would be even more expensive... like, it could kack the motherboard too.

When I asked why they recommended a $1000 repair for the liquid damage that DIDN'T include the mobo, but advised against it for JUST the USB board "in case the mobo dies"... well, she just didn't have an answer for that.

Really pissed off Dell lost my order, woulda much preferred going that route.

Fucking Sony, I should have known better... every time I've ever dealt with their service department, it's been a shitshow like this.