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simsimi1004 · 06-23-2009, 12:12 PM

1.You call asus and say you have a problem.
2. They give u two options:

ASUS warranty:
go to a store in Richmond and get it fixed same day/next day
or
Send it to Toronto

3. I send it to toronto, they arrange a pickup nextday.
4. Comes back 2 nights later,

Source: i have used asus warranty 2 times in two years. Once i had mobo problem so they gave me a new one. Came back after 2 nights.
2nd time is actually right now. im waiting for fedex to come to me today. i shipped it on thursday. (not including weekends, technically 2 nights)

Fedex is all free. you can check the repair status of ur notebook online, and receieve a tracking number by mail, once shipped.

So if you decidee to go richmond, its probbly 1 night.
If you send it its 3 nights from the day you called.

Also,
my friends looking into buy a MSI notebook. but wants to know more about how their warranty works? any experiences?

06-23-2009, 12:12 PM	#40
simsimi1004 No Duplicate Accounts Allowed Join Date: Apr 2007 Location: BC Posts: 818 Thanked 70 Times in 28 Posts Failed 326 Times in 41 Posts	1.You call asus and say you have a problem. 2. They give u two options: ASUS warranty: go to a store in Richmond and get it fixed same day/next day or Send it to Toronto 3. I send it to toronto, they arrange a pickup nextday. 4. Comes back 2 nights later, Source: i have used asus warranty 2 times in two years. Once i had mobo problem so they gave me a new one. Came back after 2 nights. 2nd time is actually right now. im waiting for fedex to come to me today. i shipped it on thursday. (not including weekends, technically 2 nights) Fedex is all free. you can check the repair status of ur notebook online, and receieve a tracking number by mail, once shipped. So if you decidee to go richmond, its probbly 1 night. If you send it its 3 nights from the day you called. Also, my friends looking into buy a MSI notebook. but wants to know more about how their warranty works? any experiences? Last edited by simsimi1004; 06-23-2009 at 12:18 PM.