Quote:
Originally Posted by way2quik
Acer is supposedly to take the #2 spot over Dell for biggest PC industry.
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That's true. the news was out yesterday I believe.
Doesn't matter Dell/Acer/HP/Toshiba, most of them were made by Compal/Quanta/Asus/Foxconn's plant in China. It's all about service/warranty preferrence.
I am sure Dell is great now. But back in the day when Michale stepped down, they used crappy support center from East India with noticeable lag and echo on the phone. That was the nightmare.
They wouldn't correct their problem they made for the item I purchased on-line. They forgot to put 20% discount off accessories on my order which my on-line invoice printed showed. But decided to charge me full amount on my credit card. I called and got routed to the East Indian support center and got the replied "sorry sir, we can not modify or return you the money because item was invoiced", "would you like a free mouse pad for it?" WTF? It wasn't a lot of money, I hang up and tell her to keep the mouse pad. That's when I stopped buying Dell and never purchase a Dell for my company ever since.
But Michael Dell is back now and removed the "East Indian support" contract. It should be much better with Dell now.