Quote:
Originally Posted by bui95
you failed right there! whether its the first or the last interview, you always dress up. you dont need a full 3-piece suit but dress pants, dress shoes, shirt and tie.
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that's what I actually meant, not suit up as if this was interview for some manager position
I didn't mean you can show up in shorts and flip flaps lol
Quote:
Originally Posted by blazingazn
Couple hours after I posted they called me about my second interview, lol.
I'm doing it on July 10th, Friday.
Any tips on what to expect, and question examples?
Thanks again guys, I really appreciate all your help.
Cross your fingers for me.
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I thought you already had 2nd interview lol
They really did take long time, I got call for 2nd interview like hours after group interview
I can't remember all the questions but they are same as any other customer rep interviews
tell us when you had to do this or do that
where do you see yourself in the future
how many times have you been late/no show for work
one question I remember is give an example when I had to make a decision
or do something for customer, without supervisor's approval or out of company's policies
if you have worked at call centre before, they'll ask you about call time
shaw seems to take call time pretty seriously and to keep it as short as possible, appearently they have call review everyday or something