Quote:
Originally Posted by illicitstylz
well i just ordered a pair of trues from them shipped to the states.
it's weird though because it gave me the option of:
1-business day shipping - FREE!
and
Standard shipping (4-5 business days - FREE!
but when i looked into the FAQ the 1-business day shipping is $25 ... contradictory.
went with the standard shipping just in case since i'm not in a rush anyways. They've got some great prices
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I've only ever bought from them once. I picked standard shipping and they "upgraded" me to 1 business day shipping. I suspect they do that for everyone to give them the warm fuzzy feeling that they're getting a good deal.
Their customer service is really good, and if you don't like the pair, just call them up, and have them send another pair to you. (they'll ship you the next pair before you mail yours back, but they'll only let you have 2 pairs out at any one time).
However, I don't know if I'd buy from Zappos again unless I can "test" it out first. Shoes (as well as clothes) are one of those things that really require you try them out first. For myself, I find I've got somewhat of an odd body shape and I can't just go by "size" ratings.