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I go to Italian Kitchen pretty often, maybe like 2-3 times a month. Like already mentioned, the kobe meatballs are amazing but it's the same meatballs you can get at Glowbal. The portions are alright, I don't eat much so the portions are fine for me but my friends have complained the portions are too small.
And now for my rant...the service is beyond shit. I've complained to the bald, Persian guy who I believe is one of the managers and every time I've complained he's offered to cover a drink or appetizer. I don't think he gets the point; I don't want free food, I want you to do something about the piss poor service. To be fair, there is like 2 waiters that give you excellent service but the rest are rude and have no clue about service like if you walk by and see an empty glass, ask the person if they want a refill. When you do ask for a refill, you'll get it after your meal. Glowbal also has service issues, seems like a problem with this particular resturant group.
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