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"There was nothing we could do if the products came to us in that condition."
that statement alone is full of problems. As a manager at McDonalds, if you receive a batch of buns that are ripped to shreds, there are a number of things you can do to rectify the situation and get normal buns back
same for any company, if the manufacturer sends you fucked up product, you can get it replaced.
in saying that there was nothing they could've done is halfway to admitting their guilt
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