Looked into it a bit more for the refund.
Quote:
QUESTION
I bought a game with my credit card through Steam and either don't like it or don't want it anymore. Can I get a refund?
ANSWER
As with most software products, we will not offer refunds for purchases made online as outlined in the software license - please review Section 4 of the Steam Subscriber Agreement for more information.
We can make an exception for pre-ordered games if the request is received prior to the release date.
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more info and source here:
http://forums.startrekonline.com/showthread.php?t=75249
So I guess before March 2nd 2010 , you will be able to cancel the preorder.
For the people that have bought it, why are you going for the refund? Is the game not what you were looking for or..?