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NNT · 02-26-2010, 09:43 PM

recently, (like in the past 2 months) my Telus TV cable box would just freeze. the TV picture is fine and the program still goes on but the box wont respond at all, so can't change channel and can't bring up the "guide" (not remote controller problem because no respond even I press the button at the box itself, not even the power button works), every time it happens I need to wait 5 minutes for it to "wake up" and it would back to normal, it usually happen once every 2 days now, and happening both at my HD and standard box, called Telus and they claim they aware the problem and somehow the are working on that.
Does anyone here got the same problem and did you report yet? just wondering are they really going to fix or not I am thinking switching back to Shaw.

02-26-2010, 09:43 PM	#1
NNT RS.net, where our google ads make absolutely no sense! Join Date: Apr 2001 Location: Van Posts: 930 Thanked 53 Times in 30 Posts Failed 13 Times in 3 Posts	Telus TV (IPTV) problem, anyone? recently, (like in the past 2 months) my Telus TV cable box would just freeze. the TV picture is fine and the program still goes on but the box wont respond at all, so can't change channel and can't bring up the "guide" (not remote controller problem because no respond even I press the button at the box itself, not even the power button works), every time it happens I need to wait 5 minutes for it to "wake up" and it would back to normal, it usually happen once every 2 days now, and happening both at my HD and standard box, called Telus and they claim they aware the problem and somehow the are working on that. Does anyone here got the same problem and did you report yet? just wondering are they really going to fix or not I am thinking switching back to Shaw.