Quote:
Originally Posted by NNT
I tried to press and hold the power button for 5 sec to do a force reset, it download the fireware and problem still persist.
|
hmmm
sounds like your set top box might not have been programmed correctly that or its a bad box.
Do you have a black box or one of the gray ones?
do you have a legit telus guy install your tv or was it done by a contractor?
if worse comes to worse call telus and say you are having a pixelization issue and when the tech gets there just say the issue resolved itself but now your set top box doesn't respond sometimes. They will most likely replace the set top box itself.
btw if you have one of the gray set top boxes I would highly recommend upgrading to Media room. You would then be able to get 19mb for internet instead of the 3mb you are limited too with TelusTV plus the whole system is just one we imported from the US so all the bugs and glitches have long been worked out.
if you got any more questions or anything let me know
P.S. in about 2 weeks I will be TV trained and if the problem is still around I will be able to give you much better help.