|
reads most threads with his pants around his ankles, especially in the Forced Induction forum.
Join Date: Mar 2004
Location: Vancouver
Posts: 10,645
Thanked 2,191 Times in 1,131 Posts
Failed 929 Times in 340 Posts
|
Anyways I phone back got a 2nd rep and he is able to reverse the charge on the spot.
I guess I was just really angry at how the first Rep handle the call. I work as a tech support for an ISP and when say a website doesn't load up on our system and the customer's system as well we don't ask the customer ot look the website's domain, host, etc tec.... we as the tech support look for those things and see where the issue is. So having that first telling me that I have to do all the work for her seems a little out of the blue for me and having her keep saying I might not get a credit back doesn't sound like she is even helping me.
|