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Originally Posted by syee
Like lilaznviper mentioned call Shaw and have them fix the problem. I'd be wary of replacing the splitter with just any splitter from the dollar store. Cable modems communicate on the 5Mhz-850Mhz and if the splitter you buy doesn't support that range, you may lose your upload ability.
Just out of curiousity - are there other splitters further up the chain (like perhaps in the box outside your house) that could possibly have failed?
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We were thinking that possibly it is the splitter that crapped out and the other splitters we bought were not sufficient. I'm not sure if there are splitters further up but he does pay separate for his own internet so you would think he'd have a line coming from the box? He has an appointment booked for Tuesday so hopefully they can fix it then. If not I'll tell him to buy a booster and try that out.
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