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Old 03-22-2010, 11:16 AM   #255
acyx
What hasn't Killed me, has made me more tolerant of RS!
 
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Join Date: Nov 2008
Location: ...
Posts: 187
Thanked 5 Times in 5 Posts
Failed 2 Times in 2 Posts
1st offer from customer service:

basic plan of $25
100 daytime mins
unlimited ev/weekends
unlimited text
unlimited incoming - credited
option bundle (call display and voicemail) - credited
500mb - 25

for 56.45 with tax.. and they are charging me the 35 for activation fee
my contract expires july/10

i'd like to get my plan $40-50
this is for 3 months until contract expires

doesnt seem like a very good deal.. ive never done this before.
told him i'd call them back.

i wouldnt mind signing another 2 year contract, looking to get an iphone or blackberry 8520
ive been with fido for 4 years+

called back--> got transferred to retentions:

if i signed a 3 yr contract (which i dont want!!)

3 yr contract
25- no saf
200 daytime
1000 5pm evn weekend
unlimited inc/ call display
unlimited text
voicemail
$25 500mb
55+ tax
----> free 8520 blackberry credited 50$
61.60 tax included

i really did not like the rep, he was forceful and was pretty short with me. kept saying offer only valid till the end of the call, "im puttin on file you r refusing" repeatedly.
hung up, planning on calling back soon.

they told me i have no choice but take the 500mb.. isnt there one for 150mb though?

what would i say when i call back:S ive already inquired about cancelling.

thanks for reading

Last edited by acyx; 03-22-2010 at 02:38 PM.
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