REVscene Automotive Forum - View Single Post - broken netbook: how do i recover HD info?

thumper · 05-27-2010, 05:57 AM

i have a broken HP netbook that had the keyboard/touch pad die on me. i sent it in for warranty repair and after two months HP contacted me today saying they cannot repair it due to parts shortage. they have offered to send the broken netbook back to me because i was unable to retrieve all my stuff from the HD, but the retrieval would be at my own expense. once i am able to do that, i am to send it back for a new replacement netbook from HP.

because the HD boots up and works fine (i just can't type or use the mouse), i asked HP if they could just simply swap my old netbook to the new one before sending it to me, and they told me no. i also asked them if they could send both the old and new computers together so i can swap it myself, and again they said no!?!

can someone recommend to me a place locally that can make a copy of my old HD and wipe it clean at a reasonable cost, and then transfer it all over to my new HD when it comes?

05-27-2010, 05:57 AM	#1
thumper Witness protection Join Date: Apr 2001 Location: GVRD Posts: 14,427 Thanked 5,343 Times in 2,222 Posts Failed 111 Times in 57 Posts Member's Picture Albums	broken netbook: how do i recover HD info? i have a broken HP netbook that had the keyboard/touch pad die on me. i sent it in for warranty repair and after two months HP contacted me today saying they cannot repair it due to parts shortage. they have offered to send the broken netbook back to me because i was unable to retrieve all my stuff from the HD, but the retrieval would be at my own expense. once i am able to do that, i am to send it back for a new replacement netbook from HP. because the HD boots up and works fine (i just can't type or use the mouse), i asked HP if they could just simply swap my old netbook to the new one before sending it to me, and they told me no. i also asked them if they could send both the old and new computers together so i can swap it myself, and again they said no!?! can someone recommend to me a place locally that can make a copy of my old HD and wipe it clean at a reasonable cost, and then transfer it all over to my new HD when it comes? __________________ "The guy in the CR-V meanwhile, he'll give you a haughty glare. He's responsibly trying to lessen his impact, but there you go lumbering past him with your loud V8, flouting the new reality. You may as well go do some donuts in a strawberry patch and slalom through a litter of kittens." Dan Frio, Automotive Editor, Edmunds Last edited by thumper; 05-27-2010 at 06:20 AM.